NW Deployment Build Lead , Infra - GND, Global Network Deployment

About the role

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

This position requires the successful candidate report to a site location. By applying to this position your application will be considered for CA (San Francisco).

Responsibilities

• Work closely with the Project Coordinators and Network Engineers to perform onsite position audit to ensure cable pathway accuracy
• Coordinate cabling audits with Quality Assurance (QA) to ensure cabling and labeling meets AWS standards
• Participate in the migration, basic configuration and rollout of new or upgraded hardware
• Manage work and priorities through ticketing system and workflows to complete customer requests and projects
• Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products
• Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction
• Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords
• Support Install-related tasks based on the needs of the business
• Up to 30% travel within geographical work area may be required; some travel outside traditional work area may be requested

Physical requirements

• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41 pounds or more
• Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
• Some regional travel may be required
• Walk job sites in uneven terrain
• Work safely at heights and from ladders

Basic qualifications

• High school or equivalent diploma
• 1+ year or experience in any of the following IT roles: Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, Technical Project Management

Preferred qualifications

• Data center experience
• Industry standard certifications (CompTIA, CCENT or CCNA)
• Working knowledge of Layer 1 troubleshooting
• Knowledge of network cabling, optic types, and test equipment
• Familiarity with common networking terms and fabric based network design
• Familiarity with computer / server hardware troubleshooting
• Experience with cabling infrastructure best practices and methodologies
• Experience with medium to large, complex project scopes and ambiguous details within work environment
• Experience with common tools related to network troubleshooting, including VFLs, OTDR and power meters
• Understanding of infrastructure technologies, including Routers, Switches, Load Balancers and Firewalls
• Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF)
• Working with IT best practice frameworks (ITIL, LEAN, AGILE) and Operational Excellence concepts or methodologies is a plus

Benefits

Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching.

Pay

USA, CA, Santa Clara - 32.16 - 56.29 USD hourly. Final starting pay will be based on factors including experience, qualifications, and location.