Nutrition Services Retail Supervisor (Hospital)

Employment Type: Full time

Schedule

12:30pm–9:00pm, including alternating weekends

About the Role

A Nutritional Services Retail Supervisor in a hospital setting oversees the daily operations of the cafeteria, coffee shop, or other retail food outlets. They ensure high-quality, safe food service to staff, visitors, and patients while managing retail staff, inventory, cash handling, and compliance with sanitation regulations.

Responsibilities

• Staff Supervision: Supervises hourly associates, including scheduling, training, coaching, and assigning daily tasks.
• Retail Operations: Oversees cafeteria/retail area cleanliness, food display, and service standards.
• Inventory & Cash Management: Manages inventory levels, ensures proper stock levels, and handles cash register reporting, including reconciling daily revenue and sales reports.
• Food Safety & Compliance: Maintains compliance with federal, state, and local sanitation regulations, including HACCP standards, temperature checks, and proper food handling.
• Customer Service: Ensures excellent customer service for guests, doctors, and staff.
• Operations Support: Acts as the primary contact in the absence of Food Service Management and may cover essential positions during shortages.

Requirements

• 3–5 years supervisory experience in food service operations.
• High school diploma or equivalent. Associate degree preferred.
• Completion of Sanitation Certification Course or ServSafe Certification within 6 months of hire.
• Excellent computer and customer service skills, effective communication, and ability to work well with others in service situations.
• Customer-service call center experience preferred.

Benefits

• Comprehensive benefit packages available, including medical, dental, and vision.
• Paid time off.
• 403B retirement savings program with employer matching.
• Education assistance.

About the Organization

Holy Cross Hospital in Fort Lauderdale, Florida is a full-service, non-profit Catholic hospital, sponsored by the Sisters of Mercy and a member of Trinity Health. We are committed to providing compassionate and holistic person-centered care. We are the only Catholic hospital in Broward and Palm Beach counties and are part of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation, serving people and communities in 21 states from coast to coast.

We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions.