Nutrition Education Specialist-Gateway

Essential Functions

• Successfully completes required training.
• Greets and assists all individuals who present to the Women, Infant, and Children (WIC) department.
• Cleans, maintains, sets up, and organizes the laboratory equipment to meet local and state quality assurance standards at the beginning and end of the day.
• Explains the mission of the WIC Program, the eligibility requirements, process for the services provided, voter registration process, rights and responsibilities, programs we refer, and other basic information.
• Determines what type of appointment(s) is/are needed and schedules appointment(s) in HANDS.
• Ensures the Separation of Duties by completing income verification and other approved tasks within the scope of work.
• Performs all the work required to administer and provide WIC services to eligible participants according to the Arizona WIC Program Policies and Procedures Manual (WIC PPM).
• Documents required data in HANDS and inputs accurate information.
• Answers basic questions, and initiates assistance for other requests outside of their scope.
• Transfers in-state and out-of-state clients in person and by video.
• Completes accurate height, length, and weight measurements, and hemoglobin values to help determine WIC eligibility.
• Provides nutrition education, including breastfeeding promotion and support that is responsive to the identified needs/interests of each participant.
• Provides follow-up breastfeeding support to participants.
• Provides mandatory and appropriate additional referrals reflecting the needs of the individual WIC participants.
• Documents nutrition services provided, including referrals and follow-up to referrals.
• Ensures that screening and referrals for lead testing and immunizations using a documented immunization record is performed.
• Provides participant-centered nutrition and breastfeeding support services to WIC participants and offers Mountain Park Health Center (MPHC) approved resources and incentives.
• Facilitates goal setting for behavioral change and follow-up on goals set.
• Provides breastfeeding support and promotes a culture of breastfeeding.
• Promotes breastfeeding to WIC participants and provides breastfeeding education and support and refers to and promotes the Breastfeeding Peer Counseling Program, when appropriate.
• Prescribes and tailors a food package appropriate to the participant's nutritional risk(s), category, and preferences and issues food benefits as set forth in the WIC PPM.
• Provides program participants with information about available health and social services to which the participant could be referred.
• The participant shall be provided with written information regarding community services and referrals in accordance with the WIC PPM and MPHC referral procedures.
• Provides information, check for understanding, and document training to participants on program rules, regulations, WIC approved foods, use of eWIC cards, and food benefit use and redemption.
• Schedules group education for eligible participants.
• Offers and provides nutrition information.
• Utilizes the hardware, software, and training provided by the Arizona WIC Program to operate the Contractor's portion of the WIC Computer Data System (HANDS).
• Completes all data elements required in HANDS as outlined in the WIC PPM.
• Document the Nutrition Discussion Contact with the appropriate note after each service.
• Maintains integrity of the program by keeping confidential information secure.
• Maintains security and inventory of food benefit supplies.
• Attends meetings, training, and conferences as required.
• Issues and receives breast pumps at the clinic.
• Travels to multiple locations during shift.

Position Qualifications

• High School Diploma or equivalent
• Valid Driver’s license
• Previous experience in WIC
• IBCLC Certification
• Bilingual Spanish (preferred)