Nutrition Care Associate Shift Coordinator

About the Role

This position leads the Culinary Services team or service line when other leadership is not on-site, while also fulfilling the role of the Nutrition Care Associate. Responsibilities may include ordering and rotating supplies, planning and facilitating catering functions, and leading a satellite café location. The role supports facility efforts to improve the patient and guest experience.

Responsibilities

• Leads and maintains workflow of assigned area, ensuring tasks are completed.
• Resolves immediate issues such as service recovery, coaching/redirecting caregivers, and rearranging staffing; escalates to manager as appropriate.
• Participates in orienting, training, scheduling, coaching, and leading employees.
• Ensures department standards for quality, sanitation, and safety are met.
• Communicates issues with appropriate members of management.
• Contributes to achievement of consumer satisfaction and patient engagement goals.
• Implements best practice, system-level initiatives under the direction of the Nutrition Services Manager.

Requirements

• Food Handler Permit or ServSafe certification required by the first day of work (required only in Utah and Idaho).
• ServSafe certification obtained within 90 days of hire if not current (exempt for call center caregivers).
• Demonstrated ability to read and communicate effectively in English.
• Demonstrated ability to lead and work independently as well as part of a team.
• Demonstrated ability to utilize safe food handling techniques.
• Understands workflow, prioritizes tasks, and meets deadlines.
• Demonstrated ability to provide exceptional customer service (preferred).
• Understands modified diets (preferred).
• Demonstrated ability to utilize commercial cooking equipment (preferred).

Skills

• Nutrition
• Food Services
• Culinary Arts
• Diets
• People Management
• Service Recovery
• Customer Service
• Organizing
• Communication
• Reading

Physical Requirements

• Ongoing need to see and read information, labels, monitors, identify equipment and supplies, and assess customer needs.
• Frequent interactions with customers requiring clear communication and understanding of spoken information, alarms, needs, and issues.
• Manual dexterity to manipulate complex and delicate equipment, including frequent computer, phone, and cable use.
• Expected to lift and utilize full range of movement to transport, pull, and push equipment, including heavy items.
• Work on hands and knees and bend to set up, troubleshoot, lift, and carry supplies and equipment.
• Remain standing for long periods to perform work.
• Tolerate temperature extremes (e.g., working at a grill or in a refrigerator) and exposure to cleaning chemicals.

Pay

The hourly range for this position is $20.45 - $27.04, dependent upon experience.

Benefits

Intermountain provides a generous benefits package covering mind, body, and spirit, fostering a sustainable culture of wellness that includes living healthy, happy, secure, connected, and engaged.

Location

Intermountain Health Primary Children’s Hospital, Salt Lake City, Utah.

Scheduled weekly hours: 40.