Nutrition Assistant
Job Summary
Schedule: 30 hours, 7:00 am - 3:00 pm, Wednesday, Thursday, Friday and every other weekend.
About the Role
Nutrition Assistant performs a variety of duties pertaining to the delivery of high quality, personalized nutritional care to all patients. The Nutrition Assistant is responsible for upholding and enforcing standards and policies as set forth by the hospital and the department.
Responsibilities
- Attends department meetings, monthly in-services, training classes, etc as assigned.
- Assists patients with menu choices that fit within diet restrictions.
- Adjusts patient meal selections to comply with diet and with MD/RD/RN instructions.
- Ensures that all patients receive nourishment at each meal; notifies RN when this does not happen.
- Answers phone and assists with callers’ requests according to dept guidelines.
- Follows department procedures for ordering supplements and enteral nutrition support products.
- Complies with department standards for meal delivery and set-up.
- Completes regular and therapeutic diet menus according to standards of care and department standards.
- Auxiliary work includes assisting tray line staff and supervisor as needed, rarely delivering trays to patients, ensuring intakes for calorie counts are completed, conducting meal rounds and tray assessments as assigned, reporting issues and complaints, rectifying any issues as needed, and communicating regularly with clinical and production teams (patient issues, special orders, need for diet education, etc).
- Responsible for upholding and enforcing standards and policies as set forth by the hospital and the department.
Qualifications
- High School Diploma or Equivalent preferred.
- Experience in healthcare including patient contact preferred.
- Prior experience with customer service via telephones preferred.
Skills and Abilities
- Staff adheres to all I C.A.R.E. Standards.
- Must be able to read, write and clearly speak English.
- Ability to push food carts.
- Ability to pleasantly and effectively handle multiple phone lines and voice mail.
- Must have basic computer skills in order to be able to use various computer programs/systems within the hospital.
- Strong communication and interpersonal skills are required.
Physical Requirements
- Standing: Frequently (34-66%)
- Walking: Frequently (34-66%)
- Sitting: Occasionally (3-33%)
- Lifting: Occasionally (3-33%) 35lbs+ (w/assisted device)
- Carrying: Occasionally (3-33%) 35lbs+ (w/assisted device)
- Pushing: Occasionally (3-33%)
- Pulling: Occasionally (3-33%)
- Climbing: Occasionally (3-33%)
- Balancing: Frequently (34-66%)
- Stooping: Occasionally (3-33%)
- Kneeling: Occasionally (3-33%)
- Crouching: Occasionally (3-33%)
- Crawling: Occasionally (3-33%)
- Reaching: Occasionally (3-33%)
- Gross Manipulation (Handling): Frequently (34-66%)
- Fine Manipulation (Fingering): Frequently (34-66%)
- Feeling: Constantly (67-100%)
- Foot Use: Rarely (Less than 2%)
- Vision - Far: Constantly (67-100%)
- Vision - Near: Constantly (67-100%)
- Talking: Constantly (67-100%)
- Hearing: Constantly (67-100%)
Additional Job Details
Remote Type: Onsite Work Location: 1153 Centre Street Scheduled Weekly Hours: 30 Employee Type: Regular Work Shift: Day (United States of America)
Pay Range
$18.26 - $27.13/Hourly Grade: SF1110
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization.
EEO Statement
Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.