Nursing Assistant - Patient Transport

About the role

ServiceSource is an organization dedicated to driving innovation and strengthening communities through the support of persons with significant disabilities. As a nonprofit agency operating within the AbilityOne program, ServiceSource hires individuals with disabilities to provide vital services.

Responsibilities

• Aid in the safe and efficient transportation of both inpatients and outpatients using wheelchairs, gurneys, inpatient beds, and other conveyances.
• Escort patients to and from hospital entrances and parking structures as needed.
• Maintain clear and timely communication with Dispatch to receive and relay transport instructions and relevant information.
• Provide basic assistance to patients entering or exiting transport devices and promptly notify clinical staff when additional support is required.
• Collect biological specimens from various hospital units and deliver them securely to the laboratory.
• Provide courteous and accurate information to patients, visitors, and hospital guests, ensuring a positive customer service experience.
• Assist with tasks such as tracking, retrieving, and sanitizing transport equipment, and contribute to data collection and reporting efforts.
• Operate a multi-line phone system and serve as a backup Dispatcher, delivering prompt and professional communication.
• Perform duties in a safe, respectful, confidential, and professional manner in accordance with hospital policies.
• Perform other responsibilities as assigned.

Qualifications

• A high school diploma or GED equivalent preferred, but not required.
• Proficiency in English (as a first or second language) is preferred.
• Must successfully pass an FBI Department of Homeland Security clearance upon hire.
• Required to obtain Heartsaver/CPR certification through the American Heart Association (AHA) upon hire.
• Availability and willingness to work flexible hours, including evenings and/or weekends, when needed, based on operational needs.

Skills and Abilities

• Demonstrated commitment to providing excellent customer service.
• Highly dependable and capable of working independently with minimal supervision.
• Basic mathematical proficiency is preferred.
• Ability to respond promptly and effectively to dynamic or unexpected situations.
• Strong communication skills, both verbal and written, with solid literacy abilities.
• Prioritization of solving practical problems and handling a variety of concrete variables in situations with limited standardization.

Physical Demands

• Sit, talk, and hear.
• Reach with hands and arms.
• Stand and walk, sometimes over five (5) miles per shift.
• Lift, place, or move supplies, up to 50 pounds while bending, stooping, and walking.
• Close vision, distance vision, depth perception, and ability to adjust focus.
• Occasionally exposed to outside weather conditions.

What We Offer

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company-paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
• An Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time-off program in which the benefits increase based on your tenure with the company.

Pay Information

The salary for the Nursing Assistant II – Patient Transporter position at ServiceSource is $18.16 hourly with a $5.09/hr Health and Welfare Benefit!