Nurse, Registered

Location: Wayne County Healthy Communities - Hamtramck, MI 48212

About the Role

The Registered Nurse will be a key member of the care team, providing support for providers, ensuring safe patient care, strengthening operational quality, and improving clinical patient outcomes. This role involves care coordination, patient advocacy, and serving as a navigator within the care team. The RN will provide direct nursing care, perform assessments, and help enhance patient outcomes.

Responsibilities

• Provide clinical and administrative support for providers within the care team model, including:
  • Communicating abnormal lab results and treatment plans to patients as outlined by the provider and/or protocols
  • Providing patient education on chronic disease, medications, and pregnancy
  • Completing medication reconciliation and new patient intakes
  • Coordinating patient care, referrals, DME orders, care management, and hospital/ER follow-up with the care team
  • Executing nursing care under provider direction, such as medication injections, wound care, dressing changes, and assisting in procedures
  • Navigating medication changes and prior authorizations due to insurance requirements under standing orders and provider guidance
  • Obtaining pre-authorizations for diagnostic testing as required by insurance
• Serve as the Vaccine For Children Lead and handle all mandatory reporting requirements and compliance protocols, including excursions
• Manage the clinical phone line, assist pharmacies, respond to patient requests, conduct triage, and convey messages between providers, clinics, specialists, and care team members
• Direct the assessment of acutely ill patients who present to the clinic in person or via phone to ensure efficient workflow
• Manage teams of Medical Assistants and Care Coordinators
• Participate in care team meetings, monthly nurse meetings, clinic-wide quarterly meetings, and other required gatherings
• Coordinate with the QI team to conduct clinical audits and meetings as directed by the Chief Medical Officer
• Document all activity appropriately in the Electronic Medical Record

Requirements

• Bachelor’s in Nursing (required); Master’s in Nursing preferred
• RN License to practice in Michigan (required)
• Clinical experience preferred (desirably in a clinic, acute care, or triage setting), but new graduates with an interest in community health are encouraged to apply
• Valid auto insurance and reliable transportation required

Skills

• Strong patient assessment skills, including the ability to triage patients
• Ability to use the nursing process to guide patient encounters and care
• Effective communication with patients while protecting confidentiality and being sensitive to cultural, physical, emotional, and spiritual needs
• Flexibility to adapt to changing or stressful conditions, including unanticipated schedule or location changes
• Good physical stamina and ability to remain standing/active for most of the day
• Strength and dexterity to move patients, handle equipment, and move quickly within the clinical area
• Commitment to personal integrity through punctuality, honesty, attention to detail, and willingness to learn from others
• Ability to work independently, take initiative, and set priorities aligned with clinic needs and mission
• Clear and concise written and verbal communication skills for professional interactions with patients and coworkers
• Strong clinical leadership to guide a team of medical support personnel
• Ability to delegate appropriate tasks to medical support staff

Benefits

• Health, Dental, and Vision insurance
• Paid time off and holidays
• 403b (Retirement plan)
• Various voluntary benefit options

Pay

$60,000 - $80,000 annually (based on experience and qualifications)

Schedule

Full-Time, Exempt