Nurse Navigator Oncology

Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast. Outstanding physicians, state-of-the-art facilities, innovative techniques, and a commitment to serving the community enable Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie, and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS).

About the role

The Nurse Navigator will serve as a single point of contact for referring physicians, patients, and caregivers to provide resources and assistance to patients. They will assist in overcoming treatment barriers while expediting access to clinical and supportive care services offered within the Jupiter Medical Center’s Program and the community. The Nurse Navigator will prepare and maintain an updated treatment plan for each patient to synchronize care management between the medical team and patient. Assistance with patient appointments, including those made with labs, diagnostic facilities, and specialty physicians, will be provided. Community outreach, including possible public speaking and promotion of the program and Jupiter Medical Center system, is an essential part of this position. Performs other duties as assigned.

Responsibilities

• Serve as a single point of contact for referring physicians, patients, and caregivers to provide resources and assistance.
• Assist in overcoming treatment barriers and expedite access to clinical and supportive care services.
• Prepare and maintain an updated treatment plan for each patient to synchronize care management between the medical team and patient.
• Coordinate patient appointments with labs, diagnostic facilities, and specialty physicians.
• Engage in community outreach, including public speaking and promotion of the program and Jupiter Medical Center system.
• Perform other duties as assigned.

Requirements

• Graduate of an accredited school of professional nursing; BSN preferred.
• Current RN licensure in the state of Florida.
• American Heart Association’s BLS Certification for Healthcare Providers.
• Five (5) years of nursing experience, with three (3) in an Oncology-related field preferred.
• Knowledge of physician office processes.
• Excellent verbal and written communication skills.
• Proficiency in building relationships and coordinating all aspects of care.
• Knowledgeable of oncology disease process and symptom management.
• Ability to foster and maintain effective working relationships and communication with patients, employees, physicians, administration, and the general public.
• Ability to work independently within scope of practice.
• Ability to interpret, recognize, and analyze difficulties in patient care situations.
• Excellent leadership, organizational, written, and verbal communication skills, as well as strong interpersonal skills.

Skills

• Establishing Relationships: Builds effective networks, working relationships, and alliances to collaborate within the department and organization. Relates to diverse backgrounds and builds rapport.
• Peer Support: Provides guidance and feedback to help others strengthen knowledge and skills needed to accomplish tasks and solve problems.
• Inspiring and Motivating Others: Fosters commitment and cohesiveness by facilitating cooperation and teamwork toward goal accomplishment.
• Demonstrating Emotional Intelligence: Exercises self-leadership, self-awareness, and self-regulation; manages emotions appropriately and leads others with adaptability, empathy, and social skills.
• Acting with Integrity: Interacts directly and truthfully, ensuring confidence in individual and organizational motives. Acts consistently with personal and organizational values.
• Being a Champion for Change and Innovation: Supports efforts to try new things, thinks creatively, and adapts to change.
• Communicating Effectively: Speaks and writes clearly, tailoring messages to fit the audience’s needs. Listens attentively and exercises tact and diplomacy.
• Promoting Diversity and Inclusion: Treats all people with dignity and respect, challenges bias, and encourages practices that support cultural diversity.

Physical Requirements

• Physically demanding role requiring stooping, sitting, standing, and walking for long periods.
• Frequent assistance with lifting patients and heavy equipment.
• Ability to work in a stressful environment, make sound decisions independently, and remain detail-oriented, alert, and self-motivated.
• Ability to push/pull up to 40 lbs and carry/lift up to 50 lbs.

Threshold Requirements

Annual requirements include Joint Commission mandatory education, in-service and health requirements, TB/PPD surveillance, and maintenance of required professional licensing and/or certification(s).