Nurse Navigator - Gastroenterology Oncology (Full Time)

About the role

The GI Oncology Nurse Navigator and MAPS Nurse Navigator serve as the primary points of contact for patients newly diagnosed with gastrointestinal and cancers within the Mount Auburn Hospital and Beth Israel Lahey Health (BILH) network respectively. They coordinate the diagnostic work-up, facilitate timely access to care, and support patients and clinicians throughout the cancer care continuum.

Responsibilities

• Serve as the initial contact and ongoing resource for patients with newly diagnosed cancers.
• Coordinate staging and diagnostic work-up, including laboratory testing, imaging studies, and initial specialty consultations.
• Prepare and route clinical orders for physician signature when appropriate.
• Maintain an up-to-date database of all cancer patients from diagnosis through active treatment.
• Track progress of all patients to ensure timely access to testing, appointments, and interventions, proactively identifying and addressing barriers to care.
• Organize and facilitate a monthly multidisciplinary review meeting including, surgery, medical oncology, radiology, radiation oncology, and pathology.
• Compile, analyze, and report metrics related to cancer epidemiology, care timelines, delays, and deviations from care plans.
• Support non-oncologic patient care needs as required, including triage of complex cases, coordination between departments, assistance with urgent referrals, and patient communication.

Qualifications

• Bachelor’s degree preferred, Licensed Registered Nurse (RN) required; advanced practice nursing or equivalent licensure preferred.
• ONC, Patient Navigator, Nurse Navigator or equivalent certification preferred.
• American Heart Association – Basic Life Support certificate required.
• Experience in oncology, care coordination, or nurse navigation is strongly preferred.
• Demonstrated ability to review clinical materials and coordinate diagnostic and treatment plans.
• Strong organizational skills with the ability to manage multiple patients and data systems.
• Excellent communication skills and ability to work collaboratively across departments.
• Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Word, Excel, PowerPoint and Access.
• EPIC experience preferred.

Other Competencies & Requirements

• Decision Making: Ability to make decisions that are guided by precedents, policies and objectives.
• Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.
• Independence of Action: Ability to set goals and determine how to accomplish defined results with some guidelines.
• Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.
• Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.
• Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex, varied situations.
• Teamwork: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment, and improving workflows.
• Results may impact the operations of one or more departments.
• Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s).

Physical Nature Of The Job

Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move throughout the hospital.

About Us

Beth Israel Lahey Health (BILH) places great value on being a diverse and inclusive community. BILH and the Department of {insert hiring department} are dedicated to diversity, equity, and inclusion as we aim to reflect the diversity of the patients in the communities that we serve. We believe in equal access to quality care, as well as employment and advancement opportunities encompassing the full spectrum or human diversity: race, gender, sexual orientation, religion, ethnicity, national origin and all the other forms of group and individual identity and expression that make us better able to provide innovative and cutting-edge healthcare and research.

Pay Range

$79,268.80 USD - $204,318.40 USD

The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.