Nurse Navigator - FFCHC
About the role
The navigator functions in an organized and time conscious manner using effective customer service and interpersonal skills at all times. The Nurse Navigator will act as a liaison between patients, professional staff and physicians by providing care management and care coordination for adult patients, with complex conditions, with complex social needs, and education needs. Serves in an expanded health care role to collaborate with primary care providers, specialists, members of the health care team, and patients/families to ensure the delivery of quality, efficient, and cost-effective health care services. Assesses plans, implements, coordinates, monitors and evaluates all options and services with the goal of optimizing the patient’s health status and decreasing hospital and emergency room utilization. Integrates evidence-based clinical guidelines and protocols, in the development of individualized care plans that are patient-centric, promoting quality and efficiency in the delivery of health care.
Responsibilities
- Split time between Annual Wellness Visits and Care Management
- Act as a liaison between patients, professional staff and physicians
- Provide care management and care coordination for adult patients with complex conditions and social needs
- Collaborate with primary care providers, specialists, and members of the health care team
- Assess, plan, implement, coordinate, monitor and evaluate all options and services to optimize patient health status
- Develop individualized, patient-centric care plans using evidence-based clinical guidelines and protocols
Qualifications
- Currently licensed as a Registered Nurse in the State of Michigan
- Bachelor of Science degree in nursing preferred
- Previous experience in Pre-Admission Testing, Case Management or clinical experience relevant to patient population being served is necessary
- Experience in complex chronic disease management preferred
- Five years' (5) experience as an RN preferred
Benefits
- Tuition reimbursement
- In-person and online development opportunities
- Career hub access to help advance your career
- Full benefits package
- Paid holidays
- Generous paid time off (PTO)
- Employee discounts
- Free individual retirement counseling
- Free wellness platform for you and your family
- Personalized support for personal or family challenges
- Opportunities to share ideas and shape the way work is done through improvement huddles, employee surveys, and town hall meetings
Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.