Nurse Manager, RN - Oncology BMT unit - Mount Sinai Hospital - Full-time - Days

About the role

The Nurse Manager (NM) is responsible for the management of nursing practice and operations on a designated unit/service setting such as inpatient, procedural, emergency department or ambulatory care. This includes, but is not limited to, the management of: clinical nursing practice, staff recruitment, retention, labor relations, supply chain and budget, staffing, employee performance evaluation, quality improvement, staff education, medical records, internal and external regulatory and survey requirements.

Responsibilities

• Patient Care: Leads nursing practice using the tenets of the Professional Practice Model of Relationship Centered Care and the Care Delivery Model of Modified Primary Nursing for the promotion of the patient experience.
• Demonstrates proficiency in all aspects of Care Checks and role models expected behaviors.
• Ensures the integration of Care Checks into clinical activities to enhance Relationship Centered Care validates staff members Care Checks on all patients by direct observation and patient feedback.
• Assesses staff competency in Care Checks/PHR and provides consistent meaningful feedback with more focused feedback as needed.
• Conducts rounding of patients on a daily basis (Monday-Friday).
• Conducts rounding on staff on a weekly basis.
• Communicates quantitative and qualitative information regarding the patient experience and staff engagement to the staff and the Interdisciplinary Patient Care Team that leads to the development and implementation of an action plan.
• Collaborates with the physician dyad and escalates concerns as appropriate.
• Follows up on all patient concerns in a timely manner and provides service recovery as needed.
• Interprets and communicates patient experience scores and benchmarks and keeps staff informed of progress and areas of opportunity.
• Empowers staff to use evidence-based practices to increase understanding of patients’ perceptions of care.

Qualifications

• Education Requirements: Bachelors of Science with a major in nursing is required. Master's degree in nursing or healthcare-related field, or be enrolled in a program, preferred.
• Experience Requirements: 3-5 years of progressive nursing leadership experience demonstrating solid management abilities. Proven clinical and nursing administrative expertise in the assigned nursing practice area. Critical thinking and organizational skills are essential. Must possess relevant clinical expertise in the specialized field.
• Licensing and Certification Requirements: Licensed as a registered nurse, Child abuse certification is required, Infection control certification is required, Basic Life Support (BLS) is required, Advanced Cardiovascular Life Support (ACLS) is required, Professional Board Certification in leadership and/or clinical specialty is preferred.