Nurse Manager (RN), M&B
University of Maryland Medical System · Glen Burnie, MD · 6 days ago
HealthcareFull-time
Job Requirements
Oversees patient care services and operations in alignment with the organization's strategic goals, ensuring clinical, financial, and service excellence.
- Directs care delivery systems, team member performance, care quality, regulatory compliance, programmatic oversight, and multidisciplinary collaboration.
- Fosters a culture of safety, innovation, and continuous improvement while promoting professional development and high reliability practices.
- Directly supervises Assistant Nurse Managers, charge nurses, and frontline team members, with responsibility for performance management and operational/programmatic oversight across all shifts.
- Accountable for 24/7 operational, clinical, financial, and workforce performance for assigned department(s)/programs, including quality outcomes, safety metrics, patient experience, throughput, engagement, and budget performance.
- Engages team members in delivering exceptional patient- and family-centered care, including leader rounding, service recovery, and performance feedback based on safety and experience data.
- Fosters professional governance and team member engagement by facilitating participation in unit, hospital, and system-level councils, and by fostering a culture of shared decision-making and continuous improvement.
- Ensures regulatory compliance and professional standards are met through effective systems, coaching, and policy enforcement.
- Manages human and fiscal resource management to ensure efficient, cost-effective care delivery.
- Learns and interprets financial performance reports, labor variance trends, cost per case, and productivity benchmarks to proactively drive corrective action.
- Integrates health equity principles into care delivery and workforce practices.
- Manages human and fiscal resource management to ensure efficient, cost-effective care delivery.
- Leads the development, communication, and oversight of productivity, salary, non-salary, and capital budgets.
- Implements performance management systems that set clear expectations, support peer feedback, and address individual and team outcomes.
- Cultivates a high-performing, inclusive work environment that values diversity, fosters innovation, and supports team member well-being, collaboration, and career advancement.
- Translates organizational goals and values into unit-level strategies, aligning team efforts with the organization's mission and vision.
- Creates a psychologically safe environment that encourages speaking up, reporting concerns, and engaging in learning from failure through just culture principles.
- Implements strategies to mitigate burnout and promote resilience.
- Utilizes electronic health record analytics, quality dashboards, and workforce data to drive evidence-based operational decisions.
- Fosters innovation and evidence-based practice by staying current with healthcare trends, incorporating research, and supporting team-generated improvement initiatives at the unit- and organizational levels.
- Ensures patient safety in the performance of job functions and through participation in hospital, department or unit patient safety initiatives.
- Lakes action to correct observed risks to patient and team member safety.
- Reports adverse events and near misses to appropriate management authority.
- Identifies possible risks in processes, procedures, devices and communicates the same to those in charge.
- Escalates safety concerns expediently when necessary and shares learning from safety concerns and events.
- Represents the department and system-level committees and strategic initiatives.
- Performs all other duties as assigned.
Work Experience
- Bachelor of Science in Nursing required.
- If bachelor's degree is not in nursing, graduate degree must be in nursing.
- Registered Nurse license in the State of Maryland or eligibility for licensure due to Compact state agreements outlined through the Maryland Board of Nursing.
- Five (5) years of previous RN clinical experience.
- Advanced certification required within three (3) years of assuming the position. ACLS, BLS, and/or others for patient populations served.
- Master's degree preferred.