Nurse Manager - Oncology Nurse Navigation Program

Responsibilities

• Manages the practice of professional nursing and patient care delivery within Ambulatory Operations.
• Provides clinical supervision and is responsible for daily operations of the navigation program.
• Oversees human resource management, financial management, and performance improvement activities.
• Works collaboratively with Clinic Managers and Patient Access leadership to optimize patient access, operational efficiency, practice productivity, patient satisfaction and team member engagement.
• Creates, monitors, and analyzes budgets to explain variances, conducts ongoing evaluation of productivity, and participates in the capital budgeting process.
• Develops and implements staffing models and plans to support within and top‑of‑scope practice, provider templates, and patient population needs.
• Interviews, selects, mentors, and evaluates clinical and administrative team members.
• Facilitates orientation and onboarding activities and evaluates the effectiveness of orientation.
• Responsible for continuous performance management and professional development of clinical team members and conducts formal performance appraisals.
• Administers corrective performance counseling and administrative action appropriately.
• Assesses team member satisfaction and develops and implements strategies to promote retention, recognition, and reward.
• Leads performance improvement activities, identifying key performance indicators, evaluating performance data, and responding to outcome measure findings.
• Assesses patient experience data and develops strategies to address satisfaction issues.
• Promotes evidence‑based practices, monitors patient safety, reports adverse events, and facilitates real‑time root‑cause problem solving.
• Supports a culture of innovation by integrating technology into patient care processes and using information systems to support business decisions.
• Facilitates change and participates in project management and strategic planning activities within Ambulatory Operations to enhance the UVA Health strategic plan.
• Builds and maintains strong interdisciplinary relationships through influence, communication, collaboration, and shared decision‑making; understands components of cultural competence as applicable to the healthcare workforce.
• Monitors and promotes workplace safety requirements and maintains survey and regulatory readiness.
• Practices ethical behavior and supports nursing standards and scopes of practice.
• Maintains clinical competency to provide patient care as needed.
• Assumes responsibility for own professional growth and development.
• Performs other related duties as assigned.

Minimum Requirements

• Education: Bachelor of Science in Nursing from an accredited nursing program; Master’s degree in a related field within 5 years of hire.
• Experience: Minimum of 3 years of progressively responsible experience as a registered nurse in a patient care environment.
• Licensure: Active license to practice as a Registered Nurse in the Commonwealth of Virginia; American Heart Association (AHA) Health Care Provider BLS certification; valid Virginia driver’s license for managers with responsibility for operations in multiple locations; applicable specialty certification at hire or within 3 years.

Physical Demands

This is primarily a sedentary job involving extensive use of desktop computers. The position may require occasional travel some distance to attend meetings and programs.

Pay

The pay range for this role is $106,454.40 – $141,211.20 annually. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.

Benefits

• Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
• Paid Time Off, Long‑term and Short‑term Disability, Retirement Savings
• Health Saving Plans and Flexible Spending Accounts
• Certification and education support
• Generous Paid Time Off