Nurse Manager NICU

Essential Functions and Behavioral Expectations

• Maintains utmost level of confidentiality at all times.
• Adheres to hospital policies and procedures.
• Actively support and promote a professional practice model that encourages staff participation in the development of clinical standards that is collaborative, collegial and utilizes current trends and data in professional practice (clinical and administrative).
• Openly support and consistently communicate the mission of the unit and the organization.
• Serve as the collective voice for staff to communicate with administration.
• Serve as the staff and patient advocate to ensure optimal patient care.
• Interface with patients and families to ensure that care is consistent with their expectations.
• Ensure active use of the nursing process for patients from admission to discharge and beyond.
• Serve as a professional role model and mentor to staff by responding positively to change while supporting colleagues through the change process.
• Serve as a change agent to facilitate communication and transition that supports the mission of the organization.
• Assure coordination/participation of unit-based staff on department and organization wide councils/committees.
• Manage, supervise and coordinate delivery of patient care for assigned patient care area on a 24-hour basis.
• Ensure compliance with clinical patient care standards and established policies and procedures.
• Assist Director with maintaining clinical competencies for assigned clinical area and provides bedside care as needed.
• Assess/coach and evaluate staff level of practice.
• Develop programs that foster continued clinical development from novice to expert to positively impact patient care and career satisfaction of staff.
• Assist Director with maintaining required unit records, reports and statistics for administrative purposes.
• Ensure compliance with established hospital policies, procedures, objectives, quality control (POCT); PI, safety, environment and infection control.
• Communicate requirements to staff and hold staff accountable to established requirements.
• Coordinate the development, implementation and evaluation of policies and procedures designed to improve operational efficiency.
• Assist with coordination of QC/PI activities with appropriate staff.
• Aid in personnel actions including, but not limited to, hiring, performance appraisals, disciplinary actions, terminations and other related activities.
• Cook up with the Director to determine fiscal requirements of the unit and assist with the preparation of budgetary recommendations.
• Maintain compliance with regulatory agency standards and customer service expectations for the practice of all aspects of nursing.
• Function as a liaison with all service physicians and ancillary services on a day-to-day basis.
• Develop policies, procedures and guidelines based on current evidence to ensure standard of care practices, quality and safety for all patients.
• Serve as Co-chair, NICU Oversight committee, which reports to the hospital MEC.
• Develop and maintain collaborative relationships with other NPM(s) in DCH’s Perinatal Care Region and support outreach programs.
• Ensure staff competency in resuscitation techniques.
• Participate in ongoing staff and team-based education and training in the care of the neonatal patient.
• Regularly and actively participate in neonatal care at the facility where program manager services are provided.
• Consistently review the neonatal care provided and ensure the QAPI Plan is specific to neonatal/infant care, data driven, and outcome-based.
• Frequently lead the meetings and participate in Neonatal Program Oversight and other neonatal meetings as appropriate;
• Develop and maintain collaborative relationships with other NPMs of designated neonatal facilities within the applicable PCR.

Education and/or Experience

• Registration and current licensure in the State of Texas as appropriate.
• BSN required, MSN preferred.
• Certification in area of specialty preferred.