Nurse Manager- Medical Surgical Telemetry Unit, Full Time

About the role

Direct, supervise and coordinate the functions and activities of assigned unit(s). Responsible for overall management and coordination of the service to include fiscal resource management, human resource management, capital improvements and quality of services including enhancement of human experience (patient, families and caregivers).

Responsibilities

• Plan, organize and supervise clinical operations to provide care
• Develop and implement policies and procedures that guide and support the provision of services
• Establish, in collaboration with interdisciplinary team, positive professional relationships
• Facilitate team meetings, daily rounds and communication among patients, families, interdisciplinary team members and contracting agencies
• Establish and maintain mechanisms to monitor continuing compliance with JCAHO, OSHA, and other regulatory/accrediting agencies' standards
• Affirm adherence to safety protocols and infection control measures within the unit
• Establish and maintain mechanism whereby staff members are identified as being competent to safely and effectively utilize the appropriate equipment in their work area
• Assume responsibility for continuously assessing and improving performance via participation in Performance Improvement (PI) activities and Quality Control mechanisms
• Participate in selection of external sources of patient care services when such services are required
• Take necessary steps to determine the complete and accurate charging for patient services rendered as well as monitor, adjust and, where possible, correct negative expense variances
• Develop, implement and evaluate strategic plans and operations via departmental budgets, PI Plan and Management Outcome Plan, focusing on enhancing patient care services
• Collaborate with Care Coordination staff to identify barriers to patient throughput, intervene to eliminate barriers, and facilitate discharges early in the day
• Oversee, facilitate and monitor patient experience, patient throughput and hospital functional capacity through compliance with the Hospital Innovation Project (HIP)
• Perform other duties as assigned

Requirements

• Current licensure as a Registered Nurse in North Carolina
• Bachelor of Science in Nursing (BSN) required
• Master of Science in Nursing (MSN) or master’s degree in other health related field preferred
• Nursing certification preferred
• 2 years clinical experience related to nursing area of management required
• 1 year of management or management-related experience required

Qualifications

• Education and formal training: Current licensure as a Registered Nurse in North Carolina
• Education and formal training: Bachelor of Science in Nursing (BSN) required
• Education and formal training: Master of Science in Nursing (MSN) or master’s degree in other health related field preferred
• Education and formal training: Nursing certification preferred
• Experience: 2 years clinical experience related to nursing area of management required
• Experience: 1 year of management or management-related experience required

Skills and Abilities

• Proficiency in reading, writing, and speaking the English language
• Demonstrate leadership characteristics
• Working knowledge of budgets, staffing, Performance Improvement as well as regulatory requirements
• Strong interpersonal skills
• Ability to make informed decisions and handle crisis situations effectively
• Knowledgeable of the NC Nurse Practice Act
• Knowledge of age-specific considerations for patients served

Physical Requirements

• Speech and auditory acuity for communication of patient needs
• Visual acuity for observation of patients
• Long periods of standing, walking, bending, and lifting
• Occasional assistance with heavy lifting
• May be required to work variable shifts on occasion
• May involve skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious material