Nurse Manager II, Hospital Medicine/Geriatric Clinic/Outpatient Palliative Care (Los Angeles)

About the role

The Nurse Manager II, Hospital Medicine/Geriatric Clinic/Outpatient Palliative Care (Los Angeles) is responsible for creating and advocating for developmental opportunities for others, building collaborative, cross-functional relationships, and managing designated units or teams.

Responsibilities

• Solicits and acts on performance feedback; works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement.
• Pursues professional growth; hires, trains, and develops talent for growth opportunities; strategically evaluates talent for succession planning; sets performance management guidelines and expectations across teams / units.
• Manages units or teams by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed; partners with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies.
• Ensures standardized care delivery by developing strategic partnerships with physicians and subject matter experts and service area leaders; overseeing highly complex workstreams with large program impact; leading the development and implementation of plans, policies, and processes for data gathering, using relevant data gathered, and analysis while ensuring guideline and regulation alignment; aligning patient care management solutions across departments and/or service lines; monitoring and/or managing resources as needed in clinical areas to ensure appropriate assignment and utilization; leading multidisciplinary ambulatory team(s) and holding team(s) accountable for performance; assisting the design of emergency preparedness programs and ensuring the departments emergency preparedness and recovery plans are current and that managers and staff are trained and know what is expected during and after an emergency; and leading project teams, initiatives and monitoring implementation, equitable distribution of resources, and delivery on objectives.
• Manages improvements to patient-centered operations and technology processes by leading and implementing long-term strategic projects designed to remediate issues and improve quality, service, affordability, and/or operating efficiency; developing and managing a structured approach for identifying root causes and implementing solutions to improve the performance of operations system processes in response to barriers and/or issues; and ensuring performance metrics used to monitor the success of strategic improvement projects are tied to strategic organizational initiatives.

Requirements

• Minimum four (4) years of experience in a leadership role with or without direct reports.
• Minimum three (3) years of customer or member/patient service experience.
• Bachelor's degree in a business, nursing, health care, or directly related field AND minimum five (5) years of experience in business operations, clinical health care, or a directly related field OR Minimum (8) years of experience in business operations, clinical health care, or a directly related field.
• Registered Nurse License (California) required at hire.
• Basic Life Support required at hire.
• Bachelor's degree in Nursing (BSN).
• Three (3) years of project/program management and/or implementation-related experience.
• One (1) year of experience managing operational or project budgets.

Qualifications

• Minimum four (4) years of experience in a leadership role with or without direct reports.
• Minimum three (3) years of customer or member/patient service experience.
• Bachelor's degree in a business, nursing, health care, or directly related field AND minimum five (5) years of experience in business operations, clinical health care, or a directly related field OR Minimum (8) years of experience in business operations, clinical health care, or a directly related field.
• Registered Nurse License (California) required at hire.
• Basic Life Support required at hire.
• Bachelor's degree in Nursing (BSN).
• Three (3) years of project/program management and/or implementation-related experience.
• One (1) year of experience managing operational or project budgets.

Skills

• Adaptable
• Collaborative
• Compassionate
• Leadership
• Problem-Solver
• Results-Oriented
• Communication
• Attention to Detail
• Business Knowledge
• Constructive Feedback
• Critical Thinking
• Decision Making
• Dependability
• Diversity, Equity, and Inclusion Support
• Drives Results
• Facilitation Skills
• Health Care Industry
• Influencing Others
• Integrity
• Leadership
• Learning Agility
• Organizational Savvy
• Problem Solving
• Short- and Long-term Learning & Recall
• Strategic Thinking
• Team Building
• Teamwork
• Emergency Preparedness
• Evidence-Based Medicine Principles
• Licensure Principles
• Nursing Principles
• Health Care Compliance
• Health Care Quality Standards
• Human Resources Systems
• Information Systems
• Legal And Regulatory Requirements
• Maintain Files and Records
• Microsoft Office
• Outcome Driven Innovation
• Stakeholder Management
• Talent Management
• Training
• Workforce Planning

Benefits

Our compensation and benefits are designed to help you and your family stay healthy and thrive. Benefits include:

• Compensation and benefits tailored to support your health and well-being.
• Resources and tools to help you grow professionally.
• Support for your personal and professional development.

Pay

Commensurate with experience.

Schedule

Varies.