Nurse Manager - CVICU

At Houston Methodist, this registered nurse position is responsible for 24-hour comprehensive operational oversight of patient care delivery and quality in designated areas, fostering interdepartmental and interprofessional collaboration.

Responsibilities

• Participates in committees, representing the unit and Nursing positively.
• Develops and implements performance initiatives to ensure optimal patient safety, outcomes, and customer satisfaction.
• Demonstrates leadership through self-direction, initiative, and effective interpersonal and communication skills.
• Manages daily work activities of unit/department staff, ensuring quality, productivity, and efficiency while supporting strategic and operational objectives.
• Provides guidance on staffing, budget compliance, hiring, termination, coaching, and counseling on performance.
• Assists in developing and implementing policies and procedures for a safe and effective work environment.
• Implements training, monitoring, and operational initiatives to ensure compliance with ethical, legal, and regulatory standards.

People

• Performs management responsibilities including selection, scheduling, supervision, retention, and evaluation of department staff.
• Provides development and mentoring to staff, aiming to meet or exceed department turnover goals.
• Conducts regular department meetings, rounds, performance appraisals, new hire feedback, coaching, and recognition to maintain an engaged workforce.
• Facilitates team dynamics and teambuilding within and between departments, leading process improvements as needed.
• Meets or exceeds department/system metrics on employee engagement indicators.
• Establishes two-way communication with staff, demonstrating active listening and supporting organizational goals.

Service

• Plans and organizes day-to-day operations, setting priorities to ensure high customer/patient satisfaction.
• Drives department service standards to impact patient/customer satisfaction scores.
• Actively participates in entity committees as a department representative.
• Serves as a role model, reinforcing service orientation and resolving concerns or conflicts effectively.
• Maintains ongoing interactions with patients, families, physicians, and staff to improve care and service.

Quality/Safety

• Ensures a safe and effective working environment, monitoring and revising the department safety plan and infection control guidelines.
• Monitors and confirms staff maintain required credentials and competencies.
• Uses information systems to enhance operations and support performance improvement.
• Employs a proactive approach to safe outcomes, reporting near misses/adverse events and identifying solutions.
• Monitors compliance with policies, procedures, and HR standards, taking action on non-compliance.
• Prepares measurable goals and objectives aligned with Houston Methodist priorities.

Finance

• Assists in developing and managing the department budget, ensuring cost-effective operations.
• Manages department expenses within approved budget parameters to meet revenue/expense targets.
• Develops staffing plans and schedules to meet patient care needs while optimizing productivity and minimizing overtime.
• Plans unit coverage to maximize management and staff presence.

Growth/Innovation

• Identifies and implements innovative solutions for workflow improvements through unit projects and shared governance activities.
• Supports change initiatives and adapts effectively to new work structures or processes.
• Proactively evaluates processes, recommends changes, and ensures sustainable implementation.
• Participates in developing and revising procedures.
• Builds strategic relationships to achieve business goals.
• Identifies developmental needs for self and staff, completing individual development plans (IDPs).

Requirements

• Bachelor's degree or higher from an accredited school of Nursing.
• Three years of nursing experience, with one year in a progressive leadership role in healthcare (for internal candidates, two years of nursing experience with demonstrated leadership abilities).

Qualifications

• Required:
  • RN - Registered Nurse - Texas State Licensure (Texas Board of Nursing).
  • PSV Compact Licensure - Must obtain permanent Texas license within 60 days if establishing Texas residency.
  • BLS - Basic Life Support or Instructor (AHA).
  • Magnet - ANCC Recognized Certification (ANCC).
• Preferred:
  • ACLS - Advanced Cardiac Life Support or Instructor (AHA).
  • NIHSTROKE - National Institute of Health Stroke Scale Certification (AHA) (as required by department).
  • NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) (as required by department).

Skills and Abilities

• Demonstrates skills and competencies necessary for safe job performance, verified through ongoing assessments and evaluations.
• Proficient in speaking, reading, and writing English to perform essential job functions, especially those impacting safety.
• Effectively communicates with patients, physicians, family members, and coworkers in a customer-focused manner.
• Interacts with others to build confidence in the organization’s intentions and leadership.
• Adapts interpersonal styles to gain acceptance of ideas or plans, modifying behavior to accommodate tasks and situations.
• Exhibits leadership, critical thinking, self-direction, initiative, and strong interpersonal and communication skills.
• Identifies and understands issues, comparing data to draw conclusions and take consistent action.
• Works effectively in a fast-paced environment with flexibility and adaptability.
• Demonstrates problem-solving skills, including investigation, cause identification, and corrective action development.

Supplemental Requirements

• Work Attire: Scrubs or business professional (department-approved).
• On-Call: Required during emergencies (e.g., disasters, severe weather).
• Travel: May be required within the Houston Metropolitan area.

Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital serving the Northwest Houston community. It offers a range of services including emergency care, cardiology, orthopedics, women's services, neurology, neurosurgery, oncology, and primary/general medicine.