Nurse Manager - CVICU

About the Role

At Houston Methodist, the Manager Nursing position holds 24‑hour comprehensive operational responsibility for the delivery and quality of patient care in the designated area(s). This registered nurse role fosters interdepartmental and interprofessional collaboration, participates in committees representing the unit, and leads performance initiatives to ensure optimal patient safety, outcomes, and customer satisfaction.

Responsibilities

• Manage daily work activities of the unit/department staff, ensuring quality, productivity, functional excellence, and efficiency.
• Provide guidance to staff, oversee staffing, budget compliance, hiring, termination, coaching, and counseling.
• Develop and implement policies and procedures to maintain a safe and effective work environment.
• Implement training, monitoring, and operational initiatives to secure compliance with ethical, legal, accreditation, regulatory, and government requirements.
• Represent the unit on various committees and serve as a positive voice for Nursing.

Qualifications

• Bachelor’s degree or higher from an accredited school of Nursing.
• Three years of nursing experience, including at least one year in a progressive leadership role in healthcare.
• For internal Houston Methodist candidates: two years of nursing experience with demonstrated leadership abilities (e.g., charge nurse responsibilities).

Licenses and Certifications

• RN – Registered Nurse – Texas State Licensure (Texas Board of Nursing, PSV Compact). Must obtain permanent Texas license within 60 days if establishing Texas residency.
• BLS – Basic Life Support or Instructor (American Heart Association).
• Magnet – ANCC Recognized Certification (ANCC).
• Preferred: ACLS – Advanced Cardiac Life Support or Instructor (AHA), as required by department.
• NIH Stroke – National Institute of Health Stroke Scale Certification (AHA), as required by department.
• NVCRISIS – Nonviolent Crisis Intervention or Instructor (CPI), as required by department.

Skills and Abilities

• Demonstrated competence to safely perform assigned duties, validated through ongoing assessments.
• Proficient oral and written communication in English, with a focus on patient and employee safety.
• Effective interpersonal skills, able to engage patients, physicians, families, and co‑workers using positive language principles.
• Leadership, critical thinking, self‑direction, and initiative.
• Ability to analyze data, identify issues, and develop appropriate solutions.
• Adaptability to fast‑paced environments and flexibility in the workplace.
• Problem‑solving skills, including investigation, root‑cause identification, and corrective action development.

People Essential Functions

• Selection, scheduling, supervision, retention, and evaluation of department employees.
• Staff development and mentoring; meeting or exceeding turnover thresholds.
• Conduct regular department meetings, rounding, performance appraisals, new‑hire feedback, coaching, and recognition.
• Facilitate team dynamics, process improvements, and employee engagement metrics.
• Establish two‑way communication, active listening, equitable decision‑making, and support for organizational goals.

Service Essential Functions

• Plan and organize day‑to‑day operations, set priorities, and maintain functional standards.
• Drive service standards to improve patient/customer satisfaction scores.
• Serve on entity committees as a departmental voice.
• Model service orientation, resolve concerns or conflicts with patients, families, physicians, and team members.
• Maintain ongoing interactions to improve patient care and service delivery.

Quality/Safety Essential Functions

• Ensure a safe and effective work environment; monitor and revise safety plans and accreditation/regulatory guidelines.
• Verify staff credentials and competency per accrediting agency standards.
• Utilize information systems for performance improvement and data analysis.
• Apply lean principles, peer‑to‑peer accountability, and proactive safety monitoring.
• Monitor compliance with policies, procedures, and HR standards; take corrective actions as needed.
• Set measurable goals aligned with Houston Methodist priorities and develop action plans.

Finance Essential Functions

• Assist in department budget development and ensure cost‑effective operations.
• Audit expenses, meet budgeted revenue and expense targets monthly and annually.
• Develop staffing plans and schedules that balance patient care needs with cost‑effectiveness.
• Implement strategies to achieve financial targets, optimize productivity, and minimize overtime.
• Plan coverage to maximize management and staff presence.

Growth/Innovation Essential Functions

• Identify and implement innovative workflow solutions; lead unit projects and shared‑governance activities.
• Support change initiatives and adapt to new structures, processes, and cultures.
• Evaluate processes, recommend action plans, and ensure sustainable change.
• Develop and revise procedures; build strategic relationships across departments.
• Facilitate staff development, maintain individual development plans, and conduct career discussions.

Supplemental Requirements

• Work attire: Scrubs (yes), Business professional (yes), Uniform (no), Other (department approved) (no).
• On‑call: May be required during emergencies (e.g., disaster, severe weather).
• Travel: May require travel within the Houston Metropolitan area (yes); travel outside the area (no).

Company Profile

Houston Methodist Willowbrook Hospital is a Magnet‑recognized, not‑for‑profit, faith‑based hospital serving the growing Northwest Houston community. The organization is committed to providing quality, cost‑effective health care in a compassionate environment across a full range of services, including emergency care, cardiology, orthopedics, sports medicine, comprehensive women’s services, neurology, neurosurgery, oncology, and primary and general medicine.