Nurse Manager, Behavioral Health Services

ESSENTIAL DUTIES

• Directs development and implementation of quality and utilization standards across the continuum of care to ensure coordinated plans of treatment, patient-focused delivery of services, and cost-effective utilization of necessary services.
• Builds trust with the nursing staff through communication, a supportive environment, and leading by example.
• Provides for the seamless transition of patients across the continuum of care.
• Establishes partnerships with Cone Health’s leadership groups.
• In collaboration with medical staff and facility leadership, ensures a superior care experience and a safe environment for patients, staff, and visitors.
• Ensures policies, practices and procedures comply with administrative, legal, and regulatory requirements of governmental and accrediting agencies.
• Communicates and interprets policies and procedures to nursing staff and monitors staff practices and implementation.
• Maintains regulatory readiness.
• Evaluates the work performance of all nursing personnel.
• Ensures delivery of compassionate quality care and nursing supervision as evidenced by adequate services and staff coverage on unit, and general cleanliness.
• Reviews units daily to monitor and ensure timely, effective responses to significant changes in condition, transfers, discharges, unexplained injuries, falls, behavioral episodes, medication errors, and environmental issues.
• Performs rounds to observe care and to interview staff, patients, families, or other interested parties.
• Collaborates with physicians, consultants, community agencies and institutions to improve the quality of services and to resolve identified problems.
• Utilizes research data to implement clinical changes & the delivery of patient care.
• Oversees nursing schedules to assure they meet patient needs and regulatory and budgetary standards.
• Participates in the recruitment and selection of nursing personnel.

QUALIFICATIONS

• Five (5) years of professional nursing management experience in an inpatient, hospital-based psychiatric setting.
• Flexible to adjust to the needs of a fast-paced environment, demonstrate effective problem-solving skills, and display proficient oral/written communication skills.
• Active North Carolina RN license or be eligible for endorsement.
• Bachelor’s degree is required; Master’s degree in Nursing (MSN) preferred.