Nurse Manager- Behavioral Health

About the role

The Behavioral Health Nurse Manager assumes 24-hour accountability for the coordination of resources to ensure quality service to all customers, reflecting the mission, vision, and philosophy of LifeBridge Health and the Department of Nursing. Works under the direct supervision and direction of the Director.

Provides overall direction for and coordination of unit operations in concert with Hospital vision, mission, goals, and department-specific goals and objectives. Demonstrates awareness of changes and concepts in nursing practice and treatment modalities, and utilizes results of Performance Improvement activities to improve the quality of patient care. Communicates effectively with the leadership team regarding staff, physician, and systems problems or issues affecting both the department as a whole and individual services. Networks and utilizes resources of other disciplines and allied health personnel to improve delivery of patient care.

Demonstrates awareness of ethical/legal aspects surrounding the provision of patient care. Ensures self and unit staff function within legal limitations. Ensures that hourly rounding is consistently and effectively completed on the unit according to plan, and that staff members are coached as necessary to achieve success. Establishes standards and expectations for all personnel within the area of responsibility. Promotes team building through cooperation and consensus building to create positive patient outcomes.

Mentors and coaches team members through active role modeling, such as rounds, team meetings, performance improvement, and evidence-based practices. Designs and implements plans for unit improvements which demonstrate flexibility, creativity, and cost-effectiveness. Identifies unit-based indicators that reflect customer relations, clinical performance, and financial improvement. Implements evidence-based practices. Assists with the preparation and implementation of operational and capital budgets. Develops a unit-based expense budget. Monitors financial expense variance reports for staffing and supplies, maintaining variances plus or minus one percent.

Knowledgeable about current regulatory standards governing patient care and ensures that nursing staff carries out patient care according to those standards (e.g., JCAHO, IDPH/HCFA, specialty). Incorporates national standards of practice and care into unit-based standards. Monitors and measures the effectiveness of unit standards of practice and care. Develops and ensures compliance with appropriate departmental policy and procedure manuals for use by the staff. Ensures compliance with government regulatory agencies and accrediting bodies.

Responsibilities

• Assume 24-hour accountability for unit operations and resource coordination.
• Provide direction aligned with hospital and departmental goals.
• Communicate effectively with leadership regarding staff, physician, and systems issues.
• Network with other disciplines to improve patient care delivery.
• Ensure compliance with ethical and legal standards in patient care.
• Establish and enforce unit standards and expectations.
• Promote team building and positive patient outcomes.
• Mentor and coach team members through role modeling and evidence-based practices.
• Design and implement unit improvement plans.
• Identify and monitor unit-based indicators for customer relations, clinical performance, and financial improvement.
• Assist with operational and capital budget preparation and monitoring.
• Ensure compliance with regulatory standards and accreditation requirements.
• Develop and maintain departmental policy and procedure manuals.

Requirements

• 3-5 years of experience as a Registered Nurse.
• Current Maryland Registered Nurse license or eligibility to obtain one.
• Basic Life Support certification.

Qualifications

• Nursing Degree (Required).
• APRN-Clinical Nurse Specialist License (Preferred).
• Advanced Cardiovascular Life Support (Preferred).
• Pediatric Advanced Life Support (Preferred).

Pay

Pay Range: $46.79 to $72.52 per hour, based on experience.

Benefits

• Medical, dental, and vision coverage starting the first of the month after hire, plus wellness programs and mental health support.
• 403(b) retirement plan with employer match, pension, and life and disability insurance.
• Tuition reimbursement toward advanced degrees and specialty certifications.
• Generous paid time off, fitness discounts, and free on-site parking.

About Northwest Hospital

Northwest Hospital is a full-service community hospital in Baltimore County serving Randallstown, Pikesville, Owings Mills, and beyond. As part of LifeBridge Health—one of the region's most comprehensive healthcare systems—Northwest delivers compassionate, high-quality care close to home, with a mission to improve the health of the communities we serve and to take care of the people who take care of patients.

About LifeBridge Health

LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to "improve the health of people in the communities we serve." With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care. Our organization thrives on a culture of CARE BRAVELY—where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.