Nurse Manager

About the role

The Nurse Manager oversees the day-to-day clinical operations of two nurse-led community respite programs in Skid Row, Los Angeles. These programs provide low-barrier, compassionate, and evidence-based care to individuals experiencing homelessness and people dealing with substance abuse.

Responsibilities

• Provide compassionate, low-barrier nursing care in alignment with harm reduction principles.
• Provide clinical supervision, mentorship, and support to nursing staff (RNs, LVNs, EMTs, CNAs).
• Maintain clear documentation of acuity assessments and incorporate into shift handoffs, huddles, and care planning.
• Escalate concerns to the Clinical Director when acuity patterns indicate the need for staffing adjustments or additional clinical support.
• Develop, manage, and adjust nursing team schedules to ensure adequate staffing coverage.
• Coordinate shift assignments based on staff competencies and workload balance.
• Administer medications and provide essential nursing services per established protocols and standards.
• Monitor patients in observation beds, responding promptly to changes in condition and ensuring appropriate interventions.
• Offer health education and risk reduction counseling, including safe drug use practices and overdose prevention.
• Administer Narcan and train participants/staff in overdose response and harm reduction strategies.
• Participate in quality improvement, data tracking, and compliance activities.
• Oversee supply management for clinical and provide findings to Program Director.
• Assist with the onboarding, training, and evaluation of new clinical team members.
• Oversee and maintain accurate and timely documentation in the electronic health record (EHR).
• Periodically audit team documentation.
• Work collaboratively with social workers, case managers, and harm reduction specialists to address physical health, mental health, and substance use needs.
• Support participants in navigating the healthcare system, including referrals to specialty care, housing, and social services.
• Recognize and respond to signs of intoxication, withdrawal, and overdose, ensuring timely intervention and support.
• Maintain precise and up-to-date documentation of patient interactions and care provided.
• Maintain accurate and comprehensive site logs, ensuring smooth workflow and program efficiency.
• Work closely with the Program Director to support daily operations and quality improvement initiatives.
• Partner with the RN Auditor/Compliance team to ensure adherence to regulatory standards and internal protocols.

Qualifications

• Active and valid Registered Nurse (RN) license in the State of California.
• Current CPR certification from the American Heart Association.
• Master’s degree preferred but equivalent professional experience also considered.
• At least five (5) years of supervisory or managerial experience in a hospital medical setting, preferably in the ICU, Med-Surg, or Emergency Room.
• Prior leadership experience (e.g., supervisor, manager, charge nurse, preceptor).
• Strong understanding of health conditions prevalent among people experiencing homelessness, including chronic wounds, infectious diseases, mental health conditions, and substance use disorders.
• Experience with or willingness to learn harm reduction strategies, including safe drug use education, syringe services, and overdose prevention.
• Cultural humility and commitment to providing non-judgmental, trauma-informed care.
• Bilingual (Spanish/English) preferred but not required.

Skills

• Wound care (including complex chronic wounds).
• Medication reconciliation and management.
• Complex care coordination across multiple providers.
• Safe drug use education.
• Syringe services.
• Overdose prevention.

Benefits

• Medical, Dental, Vision
• Monthly employer-sponsored allowance for assistance with health premiums.
• Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses.
• Paid time off (vacation, sick leave) and 13 paid holidays.
• 401(k) Safe Harbor Profit Sharing plan.
• Mileage reimbursement.
• Short- and long-term disability plans (LTD/STD).
• Life insurance policy & AD&D, and more!