Nurse Care Manager
About the role
The Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and is recognized as one of the Top 10 Employers in Massachusetts. We are a mission-driven, values-based organization and a Certified Great Place to Work.
Responsibilities
- Serve as the clinical lead within an interdisciplinary care team, helping guide treatment and care coordination
- Conduct comprehensive medical and behavioral health assessments
- Provide ongoing medical monitoring and clinical support for individuals with complex health needs
- Develop person-centered care plans that reflect the goals and needs of each individual served
- Coordinate care with primary care providers, psychiatrists, specialists, hospitals, and community agencies
- Support individuals after hospitalizations, emergency department visits, detox stays, or other inpatient care
- Provide medication reconciliation, education, and adherence support
- Address social determinants of health such as housing, transportation, food access, and barriers to care
- Carefully coordinate interdisciplinary care team meetings to ensure coordinated treatment planning
- Provide crisis support and stabilization interventions when needed
- Conduct outreach visits in homes, hospitals, shelters, clinics, and other community locations
- Help individuals transition from higher levels of care back into stable community living
Requirements
- Registered Nurse (RN) licensure required
- Bachelor’s Degree preferred
- Minimum 2 years of healthcare or human services experience required
- Experience with behavioral health, substance use, care management, or community health strongly preferred
Qualifications
- Passionate about community-based care and improving health outcomes for vulnerable populations
- Strong clinical assessment and care coordination skills
- Excellent communication and relationship-building abilities
- Proficiency with electronic health records and standard computer systems
Skills
- Valid Massachusetts driver’s license and reliable vehicle required
Benefits
- Competitive salary based on experience
- Comprehensive benefits including health, dental, vision, and retirement match
- Generous paid time off and holidays
- Mileage reimbursement for community-based travel
- A flexible role with independent and community-based work
- Manageable caseloads that allow you to provide meaningful, relationship-based care
- Career growth with one in three positions filled internally through promotions
- Ongoing clinical supervision, training, and professional development
- A supportive interdisciplinary team environment
- Recognition as both a Certified Great Place to Work and one of Massachusetts’ Top 10 Employers
What We Offer
- We Hire for Purpose
Contact Information
If you are interested in this opportunity, please send your resume to Jennifer.cuffy-ramos@bhninc.org Or click “Apply for Job” below or visit www.bhnworks.org and click “Browse All Jobs” to apply. BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.