Nurse Care Manager

About Us

Welby Health is a San Diego-based healthcare organization committed to transforming the way complex conditions are managed. Our mission is to advance patient outcomes by integrating efficient care coordination, data-driven insights, and enhanced communication across the care continuum. Through a technology-enabled, clinically grounded service model, we partner with physicians and health systems to deliver scalable solutions that improve quality of care, increase practice efficiency, and empower patients to live healthier lives.

Responsibilities

• Monitor and interpret patient vitals, assessments, and alerts within Welby Health’s platform
• Provide timely, evidence-based guidance and escalate clinically significant findings
• Document patient interactions accurately and completely in accordance with internal protocols and regulatory standards
• Develop, implement, and adjust individualized care plans that address both clinical and social needs
• Coordinate with physicians, specialists, and community resources to close gaps in care
• Serve as a liaison between patients and providers to improve engagement and adherence
• Deliver patient education and coaching via telephone and secure messaging
• Empower patients to manage chronic conditions and build sustainable health habits
• Identify barriers to care and address them through practical, patient-centered solutions

Requirements

• Bachelor's degree in nursing or a closely related healthcare field
• Active and valid registered nurse (RN) license in good standing
• Approximately two (2) to five (5) years of direct patient care experience in medical-surgical or home care
• Exceptional written and verbal communication skills
• Ability to work independently in a remote, technology-enabled environment
• Strong organizational skills with attention to detail and follow-through

Preferred Qualifications

• Active and valid registered nurse (RN) license in the state of Illinois or Georgia
• Experience in case management, chronic care management, and/or telehealth
• Familiarity with remote physiological monitoring, electronic medical record (EMR) or electronic health record (EHR) systems, and patient engagement tools