Number Operations Specialist

Qualifications

• Strong attention to detail and ability to manage multiple tasks at once
• Good written and verbal communication skills
• Comfortable learning new software tools (CRM/ticketing systems such as Zendesk or Jira)
• Eagerness to learn about telecom, VoIP, and number portability processes
• No prior telecom experience required — training provided

Skills & Competencies

• Organized with good time management
• Problem-solving mindset with a customer-first attitude
• Willingness to ask questions and escalate issues appropriately
• Team player who collaborates well across departments
• Interest in working with data and spotting patterns over time