Nuclear Medicine Clinical Application Specialist - West
About the role
As a Clinical Applications Specialist (CAS) supporting the GE Healthcare imaging applications team, you will deliver clinical, technical and operational expertise by providing excellent adult education and training supporting the NM modality.
Responsibilities
- Develop product, clinical, and software knowledge, skills, and competence within the NM modality.
- Correlates theoretical knowledge with clinical and product information to provide clinicians with the knowledge and the skills to obtain optimal performance from their GE Healthcare equipment.
- Provides pre-sale product clinical evaluations and/or educational sessions to potential customers.
- In partnership with customers, develops and administers clinical training to the end-user personnel aligned with sales order agreement (SOA) to deliver excellent clinical education to achieve high Net Promotor Scores (NPS).
- Collaborates and coordinates the delivery of customer training with a targeted integrated account management approach including sales, project management, and other service organization teams in accordance with the SOA/terms and conditions.
- Drives realization of revenue thru execution of on-site or remote clinical education delivery.
- Produces comprehensive, consistent and timely completion of documentation requirements pre through post training.
- Maintains customer relationships through proactive touches and communicates all relevant product and/or customer concerns or opportunities to the Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issues or how to improve the quality of the product or overall product offerings.
- Provides ongoing post-installation training and support as needed over the lifecycle of the product.
- Work integrally with associated teams to create, manage, coordinate and deliver training to internal and external partners and customers.
- Develops in-depth knowledge of a technical discipline. Uses prior experience and acquired technical expertise to execute policy/strategy.
- In-depth understanding of key business drivers; uses this understanding to accomplish own work.
- In-depth understanding of how work of own team integrates with other teams and contributes to the area.
- Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance.
- Uses prior experience and on-the-job training to solve straightforward tasks.
- Has access to technical skills and analytic thinking required to solve problems.
- May use multiple internal sources outside of own team to arrive at decisions.
Requirements
- Minimum 3 years of imaging experience with at least 3 years of Nuclear Medicine modality experience.
- Must reside in, or be willing to relocate to, the assigned territory of California, Nevada, Washington, Oregon, Arizona or New Mexico.
- Ability to travel extensively throughout the territory (and nationally as business needs require).
- ARRT or equivalent specific NM modality certification.
- Comfortable in a clinical/patient environment.
- Required to travel extensively 90+% (4-5 days per week including overnights and some weekends).
- Proficient use of software applications, such as, Windows Outlook, Word, PowerPoint, and Excel and navigating other computer and web-based tools (intranet/internet/apps).
- To be proficient in using specialized industry specific software and provide digital education and training solutions.
- Will be required to register with one or more vendor credentialing services by various customer hospitals. This requires, but not limited to, proof of immunization for mumps, measles and rubella(MMR) and hepatitis and drug testing /screening.
- Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s)).
Qualifications
- 10+ years clinical experience.
- 5+ years experience with GE NM modality.
- Strong verbal communication. Able to communicate complex clinical content in an easy to understand manner.
- Strong and effective teaching and presentation skills.
- Strong organizational skills to sustain in a dynamic environment.
- Able to multi-task and make independent decisions while working in a fast-paced environment with multiple and changing priorities.
- Possess stress tolerance.
- Ability to support and contribute to strategy and innovation.
Skills
- Strong verbal communication.
- Effective teaching and presentation skills.
- Strong organizational skills.
- Multi-tasking and decision-making skills.
- Stress tolerance.
- Strategic thinking and innovation.
Benefits
GE HealthCare offers a competitive benefits package, including medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.
Pay
The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
Schedule
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).