Clinical Applications Specialist, Nuclear Medicine

About the role

The Clinical Applications Specialist (CAS) supports the GE HealthCare Imaging applications team, focusing on Nuclear Medicine Imaging equipment. The role involves leading and delivering training initiatives to empower customers with in-depth knowledge and expertise.

Responsibilities

• Collaborate and coordinate the delivery of customer training to Nuclear Medicine equipment to Medical professionals.
• Possess product, clinical, and software knowledge, skills, and competence within the Nuclear Medicine modality.
• Correlate theoretical knowledge with clinical and product information to provide clinicians with the knowledge and skills to obtain optimal performance from their GE HealthCare equipment.
• Provide pre-sale product clinical evaluations and/or educational sessions to potential customers in partnership with customers.
• Develop and administer clinical training to the end-user personnel aligned with Sales Order Agreement (SOA) to deliver excellent clinical education and achieve high Net Promoter Scores (NPS).
• Drive realization of revenue through execution of on-site or remote clinical education delivery.
• Produce comprehensive, consistent, and timely completion of documentation requirements from pre through post training.
• Provide ongoing post-installation training and support as needed over the lifecycle of the product.
• Maintain customer relationships through proactive touches and communicate all relevant product and/or customer concerns or opportunities to the Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issues or how to improve the quality of the product or overall product offerings.

Qualifications/Requirements

• Must live or be willing to relocate within the territory of Virginia, West Virginia, or New Jersey and within one hour of an major airport.
• ARRT or equivalent specific Nuclear Medicine modality certification.
• Minimum 5 years of imaging experience with at least 3 years of Nuclear Medicine modality experience.
• Required to travel extensively 90+% (4-5 days per week including overnights and some weekends) within US and Canada (USCAN) via multiple modes of transportation (car, air travel, train etc.) as necessary.
• Ability to learn specialized industry specific software and provide digital education and training solutions.
• Strong verbal communication, able to communicate complex clinical content in an easy to understand manner.
• Strong and effective teaching and presentation skills.
• Proficient use of software applications, such as, Windows Outlook, Word, PowerPoint, and Excel and navigating other computer and web-based tools (intranet/internet/apps).
• Strong organizational skills to sustain in a dynamic environment.
• Ability to multi-task and make independent decisions while working in a fast-paced environment with multiple and changing priorities.
• Possess stress tolerance.
• Demonstrated self-starter, self-directed, team-oriented individual who thrives in a fast paced, dynamic business environment and places personal and business integrity at forefront.

Benefits

• Competitive benefits package including medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.
• Relocation assistance provided.

Pay

The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

The pay range for this position is $92,000.00 - $138,000.00 Annual.