NTC Front Desk Attendant (Part-Time)
About the USTA
The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open. We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!
About the role
As a Front Desk Representative, you will be the welcoming face of the USTA Billie Jean King National Tennis Center, ensuring a positive experience for all players, students, and guests visiting our facility.
Responsibilities
- Warmly greet visitors, assist with check-ins, and connect guests to court times, lessons, and program offerings.
- Manage point-of-sale transactions and court reservations efficiently in our booking system.
- Enforce facility policies and safety standards for court access, bookings, and site usage.
- Assist with the Programs department on community outreach, site visits, and website course listings.
- Work in conjunction with the program’s department to ensure that all classes are uploaded to the NTC website in a timely manner.
- Answer customer inquiries via phone and in person regarding