Front Desk Attendant (part-time)

About the role

HealthFitness is looking for a part-time, 20 hpw, Front Desk Attendant to join the team at their corporate client site in West Greenwich, RI.

Responsibilities

• Greet, check-in and assist customers.
• Provide program information, services, membership and ensure the highest possible level of customer service and participant satisfaction.
• Efficiently respond to client and participant requests, comments or concerns and bring issues to timely and appropriate resolution.
• Affiliate with all member service desk administration and processes, answer phones, and process membership enrollments.
• Collect membership fees and perform related recordkeeping.
• Participate in membership drives to acquire new participants and enroll new participants.
• Laundry and locker rooms services.
• Maintain and update participant and facility policies as appropriate.
• Educate participants on policies and procedures.
• Participate in internal programs and special events.
• Open and/or closing duties.
• Other duties as assigned.

Requirements

• High School Diploma or GED required.
• Previous customer service experience a plus.
• Adult CPR/AED and First Aid certifications from American Heart Association, American Red Cross or American Safety & Health Institute required.
• Computer proficiency in MS Office including Word, Excel, and Outlook; and working knowledge of the member management system, databases, and tools.

Qualifications

None specified.

Skills

None specified.

Benefits

Commensurate with experience.

Pay

$16.00 - $18.00/hour.

Schedule

Monday–Friday, 11:00 a.m.–3:00 p.m. (set schedule, non-rotating).