NPL Locator

About the role

Field mark customer Natural Gas Facilities for internal construction crews
Receive and manage customer phone calls
Coordinate activities to resolve customer complaints and issues
Gather and record sewer lateral depth measurements in residential and commercial areas via push rod, tape measure, and sonde
Provide a detailed address list of non-discovered sewer laterals requiring alternate means of discovery
Daily and weekly production data reports
Post informational door tags/letters notifying residents of our inspection procedures
Coordinate with contractors to provide additional sewer lateral inspections as required
Obtain and maintain all industry required Operator Qualifications
Other tasks as requested by leadership

Responsibilities

• Field mark customer Natural Gas Facilities for internal construction crews
• Receive and manage customer phone calls
• Coordinate activities to resolve customer complaints and issues
• Gather and record sewer lateral depth measurements in residential and commercial areas via push rod, tape measure, and sonde
• Provide a detailed address list of non-discovered sewer laterals requiring alternate means of discovery
• Daily and weekly production data reports
• Post informational door tags/letters notifying residents of our inspection procedures
• Cover with contractors to provide additional sewer lateral inspections as required
• Obtain and maintain all industry required Operator Qualifications
• Other tasks as requested by leadership

Requirements

1+ years prior customer service experience

Qualifications

N/A

Skills

N/A

Benefits

Weekly Payroll
Paid, on-the-job training for technical skills
Employee Assistance program benefit
Health Insurance Plan benefit
Retirement Plan benefit

Pay

N/A

Schedule

N/A

Legal Stuff

Pass pre-employment, random, post-accident, and reasonable suspicion drug screens
Provide valid US work authorization documents for E-Verify
Satisfactory results of pre-employment background check results
Valid driver’s license with clean driving record
Pre-employment medical fit-for-duty test; hold/obtain DOT medical card
Join and maintain Union membership

Our Commitment to Opportunity

This job description is subject to change at any time. It reflects management's assignment of essential functions, and does not exclude or restrict the tasks that may be assigned.