NP Clinical Program Manager - Primary Care - Mount Sinai Hospital - Full Time Days

About the Role

The Clinical Program Manager ensures compliance with mandated clinical orientation, competency assessment, and interventions for designated nursing staff within the Medical Center. This role interfaces directly with MSMC Departments, Administrators, Nursing, Medical and Quality Leadership, and Clinical Staff to manage the educational and operational impact of clinical care delivery, staff performance, and outcome measures.

Responsibilities

• Oversees clinical operations within the program, using data and fact-based problem-solving techniques to improve processes and outcomes.
• Ensures clinical initiatives run according to institutional and departmental policies and comply with government or regulatory requirements.
• Recruits, orients, trains, coaches, counsels, mentors, disciplines, and evaluates staff in accordance with internal policies and procedures.
• Communicates department or division values, strategies, and objectives regularly.
• Assigns accountabilities, delegates tasks, and plans, monitors, and appraises job performance.
• Develops, maintains, and reconciles the departmental budget with financial responsibility and oversight.
• Plans, develops, and/or maintains departmental standard operating procedures.
• Reviews policies and procedures regularly, recommending changes to superiors as needed.
• Coordinates educational and performance improvement activities within a designated clinical specialty in conjunction with Nursing, Medical, and Quality Leadership.
• Develops and designs action plans to support clinical performance, competency, and educational resources for nursing care delivery.
• Establishes and implements short- and long-term goals, objectives, policies, and operating procedures for high-level nursing care delivery.
• Leads and coordinates day-to-day educational program activities aligned with program objectives and clinical expertise.
• Oversees the collection, compilation, and analysis of clinical program activity data to evaluate performance and competence.
• Provides technical assistance, resource services, consultation, and education for clinical specialty services related to orientation, competency assessment, and performance improvement.
• Serves as a clinical role model and resource to nursing staff.
• Prepares reports and analyses on new hire orientation, ongoing competency, staff performance evaluations, and outcome measures.
• Provides timely status reports, identifying patterns and trends requiring action.
• Collaborates with healthcare team members to develop, implement, and review policies, procedures, and standards of care for designated patient populations.
• Demonstrates knowledge of hospital, departmental, and care center standards, policies, procedures, and regulatory agency requirements.
• Ensures readiness for Joint Commission and other agency surveys and presents related programs during visits.
• Participates in daily activities reflecting budgetary constraints and incorporates financial principles into program development and resource allocation.
• Maintains professional and technical knowledge through educational workshops, professional publications, networking, benchmarking, and participation in professional societies.
• Participates in the performance appraisal process of designated nursing staff.

Requirements

• Baccalaureate Degree in Nursing (required).
• Master’s in Nursing or a health-related field (preferred).
• New York State License with current registration as a registered professional nurse.
• Certification in specialty area (preferred).
• 5 years of directly related experience, with some supervisory experience preferred.

About the Employer

The Mount Sinai Health System is committed to fostering an inclusive environment where everyone contributes to excellence in patient care. With a legacy of achievement, education, and innovation, Mount Sinai works to transform healthcare through collaboration, fairness, and continuous learning. The organization values diversity and empowers employees to grow professionally while challenging outdated practices and promoting respect.

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with over 48,000 employees across eight hospitals, 400+ outpatient practices, 300+ labs, a school of nursing, and a leading school of medicine. The system advances health for all through innovative research, education, and high-quality care, leveraging approaches like artificial intelligence and informatics. Consistently ranked among the top hospitals by U.S. News & World Report, Mount Sinai excels in specialties such as geriatrics, cardiology, and neurology, and is recognized globally for its smart hospital initiatives.

Pay

The salary range for this role is $115,494 – $192,328 annually. Actual salaries depend on experience, education, and operational need. This range does not include bonuses, incentive pay, or other forms of compensation or benefits.