️ NOW HIRING: FIELD SERVICE TECHNICIAN

️ NOW HIRING: FIELD SERVICE TECHNICIAN

About the role

Solve Problems. Help Customers. Represent Quality Craftsmanship. We are a growing regional interior and exterior door manufacturer seeking a dependable Field Service Technician to support our customers across our service region. This role is ideal for someone who is mechanically inclined, highly professional, and takes pride in solving problems the right way the first time.

Responsibilities

• Travel to job sites to troubleshoot installed door systems
• Perform warranty repairs and component replacements
• Visit both unoccupied construction sites and occupied homes
• Represent the company with professionalism and strong customer service
• Document service work clearly and accurately
• When service demand is low, assist in warehouse roles to support shipping, product handling, or operations
• Participate in training to learn product lines, installation methods, and troubleshooting procedures

Schedule & Travel

• Generally a 5-day work week
• No weekends
• Overtime may be required depending on workload
• Some overnight travel required
• Company-paid hotel accommodations and per diem provided
• Company vehicle and all required tools supplied

What We Offer

• Stable, year-round employment with a growing manufacturer
• Pay based on experience, skill level, and performance
• Company vehicle and professional tools provided
• Variety in work - field service plus in-house responsibilities
• Supportive team and structured training

Benefits

• Health, dental, and vision insurance
• 401(k) retirement plan
• Short-term and long-term disability insurance
• Company-paid life insurance plus optional term life coverage
• Supplemental insurance options
• Paid holidays
• Earned vacation time

Requirements

• Clean background check required
• Clean motor vehicle record required
• Basic computer skills
• High school diploma or equivalent
• Mechanical aptitude or construction/product handling experience preferred
• Must be dependable, punctual, and able to represent the company professionally
• Professional references and employment verification required

Who Succeeds in This Role

• Individuals who take ownership of their work and follow through
• Applicants who are comfortable interacting respectfully with homeowners and contractors
• Candidates looking for a long-term position, not temporary or seasonal work
• People who can stay organized, communicate clearly, and adapt when schedules shift