Notice of Loss Coordinator, Auto

We need to output HTML fragment with sections: headings

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections when posting has real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, no invention. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also remove "Employment Practices" etc? That's EEO boilerplate; remove. Also remove "Travelers reserves the right to fill this position at a level above or below the level included in this posting." That's boilerplate? Might be considered meta; but it's not EEO; but it's generic. Probably remove. Also remove "To learn more about our comprehensive benefit programs please visit ..." maybe keep? It's a link to benefits; but it's more like reference; but we can keep as part of Benefits? Might be considered boilerplate but it's about benefits. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The link to benefits is not exactly those; but it's a reference; we could keep as part of Benefits section. However we must not create sections with filler like "commensurate with experience". We have salary range given: $47,700.00 - $78,600.00. That's Pay. So we need a Pay section with that info. Also we have Benefits described: Health Insurance, Retirement (401k match, student loan program, Pension), Paid Time Off, Wellness Program, Volunteer Encouragement. So Benefits section with list. We have "Who Are We?" section describing company; that could be About the role? Actually "Who Are We?" is about company; we could treat as About the role? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have About the role (maybe summarizing company). We'll include that. Responsibilities: from "What Will You Do?" bullet list. We'll put as

• . Requirements: maybe "What Is the Opportunity?" is description of role; but we can treat as Responsibilities? Actually "What Is the Opportunity?" is a brief description: assign claims etc. That could be part of Responsibilities. We'll combine. Qualifications: "What Will Our Ideal Candidate Have?" includes education, experience, skills. That's Qualifications. Skills: maybe separate but we can incorporate into Qualifications. But we could have Skills section listing specific skills: Good organizational skills, Strong written/verbal, Highly proficient use of technology, Ability to work high volume, etc. However we must not create thin sections; better to combine into Qualifications. Pay: Salary Range. Schedule: Not mentioned; no schedule info. So we omit Schedule. We must not include duplicated lines. Ensure we preserve all substantive info. Let's extract content: Who Are We? paragraph: "Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it." Compensation Overview: includes description about salary range being nationwide market range, actual salary determined by factors, performance-based cash incentive awards. Then Salary Range $47,700.00 - $78,600.00. Target Openings 1. What Is the Opportunity? "Under moderate supervision, this position assigns claims to appropriate claim professionals using Assignment Tool and resources. Coordinate and monitor claim professional activities to ensure maximization of adjuster resources." What Will You Do? list of duties (many sentences). We'll convert each sentence to
• . What Will Our Ideal Candidate Have? list: Bachelor's Degree. 1-2 years business experience. Claim experience. Good organizational skills with the ability to prioritize and work independently required. Strong written, verbal and interpersonal communication skills including the ability to convey and receive information effectively required. Highly proficient use of technology with focus on Excel, mapping software, e-mail, Web-enabled applications and database software. Ability to work in a high volume, fast paced environment managing multiple priorities. Highly organized with ability to handle multiple tasks simultaneously to meet deadlines. Attention to detail ensuring accuracy. Intermediate knowledge of technology; including, Microsoft Word, Excel, e-mail, Web-enabled applications, and database software. Competency Levels: Analytical Thinking- Basic. Judgment/Decision Making- Basic. Communication- Basic. Insurance Contract Knowledge- Introductory. Obtain and maintain state licensing as required. What is a Must Have? "High School Diploma or GED with one year of work or customer service related experience OR Bachelor's Degree." What Is in It for You? Benefits list. We need to remove duplicated lines: maybe some repeated phrases like "Highly proficient use of technology" appears also later "Intermediate knowledge of technology". Keep both as they are distinct. We must not include boilerplate like "Employment Practices Travelers is an equal opportunity employer..." etc. Remove that. Also remove "Travelers reserves the right to fill this position at a level above or below the level included in this posting." Probably remove. Also remove "To learn more about our comprehensive benefit programs please visit http://..." maybe keep as part of Benefits? It's a link; but it's not substantive benefit detail; could be considered reference; but we can keep as a

  with link? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. That link is not those; it's a reference to benefits page. Might be okay to keep. But we could also drop it as it's not a benefit itself. Safer to keep? I'd keep it as part of Benefits section as a

  with link. Now construct HTML:

  About the role

  Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

  Responsibilities

  Under moderate supervision, this position assigns claims to appropriate claim professionals using Assignment Tool and resources. Coordinate and monitor claim professional activities to ensure maximization of adjuster resources.

  • Assign claims to appropriate claim professionals as required to maintain an equitable distribution of workload throughout assigned territories.
  • Recognize file complexity (Personal or Business Insurance), severity, special handling and/or licensing requirements and assign claim appropriately.
  • Review and assign all field support requests (i.e.: task assignments) from other business units in respect to location of task, availability of claim professional in territory, appropriate assignment for severity and/or complexity of the known claim facts and workload capacity within the servicing office.
  • Balance daily workloads. Review workload management screen and other resources to reassign files as necessary to achieve optimal productivity and customer service. Reassign cases where the complexity or severity merits such activity.
  • Identify and refer claims with high level exposure to the supervisor.
  • Document information in claim system and changes to assignments in file notes.
  • Maintain contact and open communication with claim professionals throughout the day in order to alert and assign new claims appropriately.
  • For Total Loss, contact financial institutions for titles & lien information relative to the claim.
  • Consistently provide superior customer service to internal and external customers.
  • Perform other duties as assigned.

  Qualifications

  • Bachelor's Degree.
  • 1-2 years business experience.
  • Claim experience.
  • Good organizational skills with the ability to prioritize and work independently required.
  • Strong written, verbal and interpersonal communication skills including the ability to convey and receive information effectively required.
  • Highly proficient use of technology with focus on Excel, mapping software, e-mail, Web-enabled applications and database software.
  • Ability to work in a high volume, fast paced environment managing multiple priorities.
  • Highly organized with ability to handle multiple tasks simultaneously to meet deadlines.
  • Attention to detail ensuring accuracy.
  • Intermediate knowledge of technology; including, Microsoft Word, Excel, e-mail, Web-enabled applications, and database software.
  • Competency Levels: Analytical Thinking- Basic; Judgment/Decision Making- Basic; Communication- Basic; Insurance Contract Knowledge- Introductory.
  • Obtain and maintain state licensing as required.
  Maybe also include Must Have as part of Qualifications? Could add a separate

  Must Have

  but we said prefer few substantive sections. Could incorporate Must Have into Qualifications as an item: "High School Diploma or GED with one year of work or customer service related experience OR Bachelor's Degree." But we already have Bachelor's Degree; this is alternative. Might be redundant. Better to add as separate item under Qualifications. Add:
• High School Diploma or GED with one year of work or customer service related experience OR Bachelor's Degree.
Now Pay section:

Pay

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range: $47,700.00 - $78,600.00

Target Openings: 1

Benefits section:

Benefits

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

To learn more about our comprehensive benefit programs please visit http://careers.t