Northeast Division Operations Officer

About the role

This opportunity functions as a key member of the division leadership team and may at times have impact at the HNTB Corporate business unit level.

Responsibilities

• Provides leadership and takes ownership for division operations under the general direction of the Division President.
• Owns the operations processes: the operations budget and processes; project management systems and processes; HNTB's 4 for 4 performance (consistent delivery of quality work, on time, on budget and to the client's satisfaction on every project) and proactive management of billable time; project reviews, work plans, contracting and negotiations.
• Teaches, models, and follows up to see that these systems and processes are followed and effectively implemented.
• Facilitates resource planning, work-sharing, external talent, and positioning for follow up work on existing projects; coordination with Division Sales Officer.
• Conducts Senior Management Project Reviews as systems check and project checks, and assesses strategic performance trends.
• Assesses the implementation for lasting improvement, setting and monitoring objectives for strategic benefits through and beyond specific projects.
• Supports cash management goals and objectives.
• Fosters communication, coordination, and leadership with and among office leaders and office operations.
• Helps offices with performance improvement: including morale, leadership, staffing, 4 for 4, key decision, action plan creation and follow-up utilizing common denominator workshops, office assessments, client audits at the project, district and state levels, and project recovery.
• Leads, teaches and models an objective disciplined AAR process on such areas as mega project performance, staffing strategies, coordination of assets.
• Leverages and works closely with the Division Business Managers on such areas as division budgets, the month-end close, year-end close-out, and non-labor overhead issues.
• Facilitates intra- and inter-division work sharing, staffing and recruiting.
• Coordinates with HR and recruiters.
• Helps facilitate strategic planning such areas as financial modeling, profit strategies, and market assessments.
• Leads and fosters training and development in the division: oversees the content and implementation of project management training programs in each office, formulation of three year office training plans, office leaders as trainers.
• Champions and sponsors QA/QC: seeing that programs are in place, and followed; participates in periodic reviews for such areas as work plans, contracting and negotiations, systems checks, encourage and train staff reviewers.
• Performs other duties as assigned.

Qualifications

• Bachelor's degree
• 15 years related experience
• Requires a highly experienced creative leader with a demonstrated record of success with a growing company.

Preferred qualifications

• Master's degree
• PE

Pay

New York: $298,549.19 – $476,903.24; New Jersey: $286,607.22 – $457,827.12; Massachusetts: $286,607.22 – $457,827.12; Connecticut: $262,723.28 – $419,674.86; Maine: $238,839.35 – $381,522.60. Actual compensation dependent on factors including individual qualifications, experience, knowledge, skills, abilities, and physical work location within the state.

Schedule

Full time

Benefits

Benefits information available at HNTB Total Rewards.

Locations

Boston, MA; Chelmsford, MA (Lexington); New York, NY; Parsippany, NJ (Fairfield); Rocky Hill, CT (Hartford); South Portland, ME (Portland)