North America Office Manager
Seedtag · New York, NY · 2 wk ago
HybridAdministrative$60k–$75k/yrOther
About the role
We’re looking for a North America Office Manager to join our team in NY and play a key role in shaping the future of neuro-contextual advertising at a global scale. Seedtag is the leading Neuro-Contextual Advertising Company, redefining how advertising works in a privacy-first world by moving beyond keywords and cookies, towards understanding human emotion, intent, and context. Powered by advanced AI and neuroscience, our proprietary technology, Liz, delivers a deep, human-like understanding of content and attention, enabling brands to connect with audiences at the right moment with relevant, engaging, and respectful ads.
Responsibilities
Workplace and office operations
- Own the day-to-day operations of Seedtag’s New York headquarters.
- Maintain a clean, organized, functional, and welcoming office environment.
- Welcome employees, candidates, clients, vendors, and other guests.
- Manage office, kitchen, and hospitality supplies, anticipating needs and maintaining appropriate inventory levels.
- Coordinate weekly office lunches, including catering selection, ordering, setup, and vendor follow-up.
- Handle mail, packages, deliveries, access requests, and other daily office logistics.
- Act as the primary point of contact for building management, cleaning services, maintenance providers, caterers, and delivery partners.
- Identify workplace issues proactively and coordinate their timely resolution.
- Maintain clear workplace procedures, supplier information, and inventory records.
North American office support
- Provide administrative and operational support to Seedtag’s offices in Toronto, Chicago, and Los Angeles.
- Coordinate workplace communications and help local teams resolve office-related requests.
- Collaborate with global Workplace and People teams to maintain consistent standards across locations.
- Help implement global initiatives and adapt them to the needs of North American offices.
People and employee experience
- Partner with the People team to coordinate the workplace elements of employee onboarding and offboarding across North America.
- Prepare workstations, equipment, office access, welcome materials, and other first-day logistics.
- Ensure departing employees return company equipment and complete the required workplace processes.
- Support initiatives that strengthen engagement, collaboration, and Seedtag’s culture.
- Serve as an approachable and reliable point of contact for employees’ workplace needs.
IT and equipment coordination
- Coordinate the preparation and distribution of company-owned laptops, monitors, peripherals, and accessories.
- Maintain accurate inventories of devices and technology accessories.
- Support equipment collection and reassignment during employee offboarding.
- Partner with the IT team to resolve equipment and basic workplace technology requests.
- Escalate technical issues to the appropriate teams when required.
Events and team activities
- Support internal events, team gatherings, client meetings, office celebrations, and company initiatives.
- Coordinate venues, catering, supplies, room setup, communications, and other event logistics.
- Manage swag and event-material inventories.
- Work with local and global stakeholders to provide a consistent and engaging event experience.
- Support administrative follow-up, vendor coordination, and expense documentation.
Requirements
- Have 2–4 years of experience in office management, workplace operations, facilities, hospitality, administrative coordination, or a related position.
- Have experience working in an international, technology, advertising, or high-growth environment.
- Are highly organized and able to manage several priorities without losing attention to detail.
- Take ownership and proactively identify what needs to be done.
- Have a service-oriented mindset and genuinely enjoy helping others.
- Communicate clearly and professionally with employees, visitors, vendors, and senior stakeholders.
- Are comfortable coordinating suppliers, workplace logistics, inventories, and events.
- Can work independently while collaborating effectively across countries and time zones.
- Are comfortable providing basic technology and equipment support.
- Have professional fluency in English.
- Are based in the New York area and able to work regularly from the NYC office.
Benefits
- Growth & Opportunity: Accelerated, hands-on development with real ownership, global projects, and internal mobility.
- Flexibility: Trust to balance work and life with flexible schedules and a hybrid model; work from home, the office, or wherever you do your best work.
- Learning & Development: Access to online learning, continuous training, and optional English or Spanish group classes.
- Culture that Cares: Well-being is part of how we work, supported by initiatives like SeedDay, Digital Disconnection, and team-building moments.
- Connection & Fun: Global events, offsites, celebrations, and a strong sense of belonging across all Seedtag locations.
Pay
- Base Salary: $60,000 – $75,000 USD annually
- Target Bonus: $5,000 USD annually
Additional Perks
- Flexible remuneration plan.
- Program for transit and parking.
- Health insurance: Comprehensive coverage is included.
- Gympass: Access to wellness programs and fitness classes.
- Unlimited Paid Time Off.
- 401K: Seedtag will be making a matching contribution of the first 6% of pay, up to $4,000 per year.