Nordic Spa Maintenance Technician

About the role

Included on the Alyeska Resort grounds, each Nordic Spa experience is designed to be as unique as our guests. Located in the breathtaking Boreal forest, the spa offers a relaxing environment where guests can immerse themselves in nature, self-reflection, and social connections.

Responsibilities

• Represent Alyeska Nordic Spa with the highest level of service excellence and be knowledgeable of the entire facility.
• Prevent minor maintenance issues from becoming significant issues by promptly addressing all assigned maintenance work orders.
• Report and log all maintenance issues immediately that are beyond the skill set of the employee to fix on their own.
• Complete washing schedules as assigned or outlined in daily checklists.
• Take and test water samples to monitor pool water chemistry and adjust to maintain quality standards.
• Check that the pool filtration system is in good working condition at prescribed times throughout their shift.
• Maintain a safe and clean pool deck by cleaning, clearing, and maintaining all outdoor walkways, pathways, and green spaces.
• Absolutely complete assigned tasks in a timely and high-quality manner.
• Contribute to a collaborative workplace, supporting the Spa value of community, common goals, and acceptance.
• Demonstrate pride in work by creating positive energy, teamwork, excitement, and fun.
• Ensure work processes and checklists seamlessly support the Spa value that we respect our guest's inherent desire to be at peace.
• Communicate, interact, and behave in a way that supports the Spa value that everyone is welcome and everyone is equal.
• Other duties as assigned.

Requirements

• Previous Spa or Hotel Maintenance experience preferred
• Current Certified Pool Operators (CPO) license preferred
• Able to lift, move, and handle pool chemicals responsibly
• Good judgment around safety and guest experience
• Comfortable with technology and open to new learning
• Professional presentation
• Highly organized and able to work well under pressure in a fast-paced environment and able to complete many diverse tasks concurrently; both independently and cohesively as part of the team.
• Attention to detail, remaining professional and courteous at all times

Qualifications

• Education: Not specified

Skills

• Customer service skills
• Physical stamina and strength
• Technical proficiency with pool equipment
• Attention to detail
• Teamwork and collaboration

Benefits

• Competitive wages and gratuities
• PTO + Personal Days
• Medical & Dental Health Plan
• On-site accommodation or commuter allowance
• Discounts on Retail Products and Spa Services
• Resort-wide discounts

Pay

Details TBD

Schedule

Details TBD

About Alyeska Nordic Spa

Set within the jaw-dropping scenery of Alyeska, the new Alyeska Nordic Spa offers a serene environment where guests can immerse themselves in nature, self-reflection, and social connections. The spa features hot, warm, and cold pools, saunas, steam rooms, and massage therapy treatments, all set against the backdrop of the stunning Boreal forest.

Work Perks

• Competitive wages and gratuities
• PTO + Personal Days
• Medical & Dental Health Plan
• On-site accommodation or commuter allowance
• Discounts on Retail Products and Spa Services
• Resort-wide discounts

Working Conditions

• Long shifts including late hours, weekends, and holidays due to 365-day-a-year operations
• Fast-paced environment with high levels of interaction with guests, employees, and other stakeholders
• Significant time spent on the feet, multitasking, and outdoors in all seasons

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