Nordic Spa Maintenance Technician
About the role
Included on the Alyeska Resort grounds, each Nordic Spa experience is designed to be as unique as our guests. Located within the breathtaking Boreal forest, our spa offers a relaxing environment where guests can connect with nature, themselves, and others without restrictions.
Responsibilities
- Represent Alyeska Nordic Spa with the highest level of service excellence and be knowledgeable of the entire facility.
- Prevent minor maintenance issues from becoming significant issues by promptly addressing all assigned maintenance work orders.
- Report and log all maintenance issues immediately that are beyond the skill set of the employee to fix on their own.
- Complete washing schedules as assigned or outlined in daily checklists.
- Take and test water samples to monitor pool water chemistry and adjust to maintain quality standards.
- Check that the pool filtration system is in good working condition at prescribed times throughout their shift.
- Maintain a safe and clean pool deck by cleaning, clearing, and maintaining all outdoor walkways, pathways, and green spaces.
- Complete assigned tasks in a timely and high-quality manner without requiring follow-up.
- Contribute to a collaborative workplace, supporting the Spa value of community, common goals, and acceptance.
- Show pride in work by creating positive energy, teamwork, excitement, and fun.
- Complete work processes and checklists seamlessly support the Spa value that we respect our guest's inherent desire to be at peace.
- Personal communication, interactions, and behaviors support the Spa value that everyone is welcome and everyone is equal.
- Other duties as assigned.
Requirements
- Previous Spa or Hotel Maintenance experience preferred
- Current Certified Pool Operators (CPO) license preferred
- Able to lift, move, and handle pool chemicals responsibly
- Good judgment around safety and guest experience
- Comfortable with technology and open to new learning
- Professional presentation
- Highly organized and able to work well under pressure in a fast-paced environment and able to complete many diverse tasks concurrently; both independently and cohesively as part of the team.
- Ability to focus on attention to detail, remain professional and courteous at all times
Qualifications
- Must possess professional presentation
- Must be highly organized and able to work well under pressure in a fast-paced environment and able to complete many diverse tasks concurrently; both independently and cohesively as part of the team.
- Ability to focus on attention to detail, remaining professional and courteous at all times
Skills
- Service excellence
- Pool maintenance
- Chemistry monitoring
- Facility cleanliness
- Teamwork and collaboration
- Attention to detail
- Professionalism
Benefits
- Competitive wages and gratuities
- PTO + Personal Days
- Medical & Dental Health Plan
- On-site accommodation or commuter allowance
- Discounts on Retail Products and Spa Services
- Resort Wide Discounts
Pay
Competitive wages and gratuities
Schedule
Due to 365-day-a-year operations, this position may be required to work long shifts that include late hours, weekends, and holidays. This position is set in a fast-paced environment, with high levels of interaction with guests, employees, and other stakeholders. This position spends a lot of time on their feet, multitasking competing priorities, and will spend a considerable amount of their shift outdoors in all seasons.
About Alyeska Nordic Spa
Set within the jaw-dropping scenery of Alyeska is the brand-new Alyeska Nordic Spa. A space like no other that invites you to embrace the elements as you experience the benefits of hydrotherapy. Move from hot, warm, and cold pools in the stunning Boreal forest surroundings. Rest in saunas and steam rooms, indulge in massage therapy treatments, and enjoy a moment of connection with yourself and others, away from the cadence of the modern world.