Nonprofit Human Services Underwriting Specialist

About the role

Average account sizes range from $50,000 to $1,000,000 in written premium. Employees who live within 30 miles of the TMG home office are expected to follow a hybrid or in-office schedule.

Responsibilities

• Analyze, select and profitably price business with prescriptive terms and conditions of coverage.
• Examine inspection reports, location, risk, financial and other available tools and reports to identify new or unresolved concerns.
• Communicate with Risk Control for inspections, follow-ups and service needs for insureds.
• Drive corrective action or remediation strategies on renewal accounts.
• Underwrite renewals referred by the underwriting assistant as well as renewals over 35K working to achieve required rate changes goals as outlined by management.
• Discuss and issue nonrenewals as needed.
• Escalate referrals, in a timely manner, on accounts that need additional review or approval by higher level underwriters.
• Adhere to service expectations and regulatory compliance by the timely release of renewals, non-renewals and conditional notices.
• Accountable for achieving key performance indicators of the portfolio including:
• Developing and furthering successful relationships with distribution partners within the portfolio by:
• Having regularly scheduled portfolio review calls.
• Maintaining service standards for quality and timeliness.
• Coordinating with distribution team to build pipeline, resolve issues, concerns or conflict and oversee change management.
• Communicating regularly with portfolio team members on health of assigned agencies and market conditions that could impact the portfolio.
• Cultivate a High Performing Culture:
• Superior customer service and business acumen.
• Mentoring support staff throughout their career development.
• Conduct peer audits.
• Assist in the training of new hires and internal promotions by providing continuous mentoring and feedback to foster successful employee development.
• Reviewing, mentoring, and approving referrals for lower authority level associates.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 5+ years underwriting all commercial lines (Commercial Property, General Liability, Professional Liability, Worker's Compensation, Crime, Commercial Auto, Umbrella, etc).
• Prefer Nonprofit Human Services and Education underwriting experience.
• Excellent communication skills both in writing and verbal.
• Ability to analyze and make decisions in a timely manner.

Skills

• Strong analytical and problem-solving skills.
• Excellent communication skills.
• Experience with risk assessment and underwriting processes.
• Knowledge of relevant laws and regulations.

Benefits

• Competitive base salary plus incentive plans for eligible team members.
• 401(K) retirement plan that includes a company match of up to 6% of your eligible salary.
• Free basic life and AD&D, long-term disability and short-term disability insurance.
• Medical, dental and vision plans to meet your unique healthcare needs.
• Wellness incentives.
• Generous time off program that includes personal, holiday and volunteer paid time off.
• Flexible work schedules and hybrid/remote options for eligible positions.
• Educational assistance.