Non-Traditional and Military-Connected Student Retention Specialist

About the role

The University of Wisconsin-Platteville is seeking a student-focused professional to serve as a resource for students, faculty, and staff while supporting student success initiatives within the Wright Center.

Responsibilities

• Partner with academic advisors, faculty, staff, students, and administrative personnel to identify risk indicators and support data-informed retention and transfer strategies.
• Monitor and support student academic progress through outreach, individualized success planning, and student-focused programming.
• Communicate regularly with students, provide guidance and referrals to appropriate campus resources, and monitor student progress toward academic success.
• Advocate for and contribute to campus-wide retention initiatives and recommend strategies to improve student persistence and engagement.
• Maintain accurate student records, including contact logs, case notes, and related documentation.
• Ensure compliance with established operational procedures, university policies, program requirements, and applicable federal regulations.
• May assist students with FAFSA completion and provide general financial aid and scholarship information.
• Serve as a back-up School Certifying Official for military-connected education benefits.
• Perform other duties as assigned.

Requirements

• Bachelor's Degree from an accredited institution.
• Familiarity with internal and external customer service principles.
• Strong written and oral communication skills.
• Demonstrated organizational skills and ability to meet deadlines.
• Ability to think creatively and strategically.

Qualifications

• Experience with retention and transfer strategies.
• Knowledge of military-connected education benefits.
• Ability to work independently and as part of a team.

Skills

• Excellent communication skills.
• Strong organizational and time management skills.
• Ability to work with diverse populations.

Benefits

The position offers an annual salary of $46,000 and is full-time, benefit-eligible.

Pay

The position offers an annual salary of $46,000.

Schedule

The position is full-time.