Non Clinical Case Manager

Position Overview

The Non-Clinical Medical Records Case Manager is responsible for managing technical aspects of maintaining and protecting organization clinical records of our patients receiving Home Health care.

Essential Job Functions

• Aids in the technical management of daily clinical records functions including auditing and tracking for physician signatures on documents including orders and Face-to-Face documentation
• Works with Clinical Supervisor to maintain clinical records in compliance with state, federal and Joint Commission regulations
• Protects all clinical records by following the agency’s established control procedures for all open and closed records
• Protects the confidentiality of patient and the agency’s information through effective management when uploading documents ensuring the information goes to the correct chart
• Forwards copies of clinical records to authorized users according to policy
• Completes an administrative record audit following patient discharge and forwards the record to the Clinical Supervisor for clinical audit
• Maintains a working knowledge of the system including upgrades and enhancements
• Communicates to the members of the clinical record team to ensure accurate and prompt filing and retrieval of clinical records has been completed
• Ensures confidentiality and safeguarding of Patient Protected Health Information at all times

Basic Qualifications

• High School Diploma or GED
• One (1) year experience working in Home Health, Hospice, primary care or other related healthcare
• One (1) year working with medical records
• Education or working experience using medical terminology
• Experience with computer software; medical charting, Microsoft and Google office
• Experience working as a team member in a healthcare organization
• Possess good communication skills, both written and verbal with the public
• Able to work with autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities

Preferred Qualifications

• One (1) year experience working in Home Health agency
• One (1) year medical records management