Lead Non-Clinical Case Manager

About the role

We are seeking a Lead Non-Clinical Case Manager to provide Non-Clinical Case Management Services for the Vermont Army National Guard (VTARNG) State Medical Detachment, Green Mountain Armory, at Camp Johnson in Colchester, VT.

Responsibilities

• Serve as a key personnel member for the VTARNG Non-Clinical Case Management contract, overseeing a team of Registered Nurses and Medical Records Technician, ensuring coordination, and quality assurance for non-clinical case management operations, ensuring compliance, reporting accuracy, and effective execution of VTARNG medical readiness requirements.
• Oversee support to Periodic Health Assessments and Soldier Readiness Processing events by coordinating staffing, priorities, and coverage across the team.
• Ensure timely establishment and maintenance of electronic case management profiles by monitoring compliance with required timelines.
• Review and validate monthly case status reports prior to submission to ensure accuracy and completeness.
• Enforce compliance with Individual Medical Readiness and deployment regulations and ensure proper implementation of medical release procedures.
• Maintain program-wide adherence to Health Insurance Portability and Accountability Act standards and data protection requirements.
• Monitor medical and administrative charting quality, ensuring completeness and timeliness across all required systems.
• Oversee preparation and readiness of Medical Evaluation Board and Physical Evaluation Board documentation and ensure file completeness.
• Carefully coordinate with Government personnel to track compliance and resolve discrepancies in case management activities.
• Standardize communication practices to ensure consistent and accurate information delivery to Soldiers.
• Validate profile management reporting outputs and ensure submission within required timelines.
• Ensure timely logging and forwarding of medical documents in accordance with required processing standards.
• Lead monthly case reviews with the Deputy State Surgeon and stakeholders, ensuring accurate case presentation and follow-up actions.
• Support readiness events, maintain case records, manage documentation systems, prepare board packages, communicate with Soldiers and stakeholders, and track medical readiness.

Qualifications

• Authorization to work in the United States permanently without sponsorship.
• Shall be a Registered Nurse (RN), with an active state license in good standing in the state of Vermont.
• Five years of experience as a Registered Nurse, performing non-clinical case management for the VTARNG or a similar entity.
• Two years of experience overseeing teams, including team coverage coordination, case status reviews, and leading meetings with client representatives (Deputy State Surgeon or similar).
• Practical case management experience complying with:
• Army Medical Readiness Regulations (AR 40-501 – Standards of Medical Fitness; AR 40-502 – Medical Readiness; AR 40-66 – Medical Record Administration and Healthcare Documentation; AR 40-35 – Health Hazard Assessment Program).
• DOD Medical Readiness Systems and Policies (MEDPROS, MEDCHART, eCase, AHLTA / MHS GENESIS).
• Privacy & Information Protection Laws (HIPAA).
• Medical Evaluation Board (MEB) / Physical Evaluation Board (PEB) processes.

Benefits

We offer outstanding benefits including health, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category.

Pay

The pay range for this position is $50,000 - $70,000 annually.

Schedule

The schedule for this position is full-time, with flexible working hours to accommodate the needs of the job and the individual.