Non-Clinical Case Manager

About the role

This fully on-site, in-person position in Cheyenne, WY involves tracking, managing, and coordinating medical readiness requirements for the Wyoming Army National Guard (WYARNG). The role focuses on administrative case management, medical records handling, and data entry to ensure Soldiers meet the required Medical Readiness Classification (MRC) standards.

Responsibilities

• Enter and update medical information in MHS-Genesis, MODS, MEDCHART, PRT, and DenClass databases.
• Scan, file, and track Soldier Treatment Records (STRs) in both digital and hard-copy formats.
• Initiate, document, and follow up on medical profiling actions and treatment plans.
• Process and track medical board cases (MEB, NDR-PEB, MAR2) from initiation to resolution.
• Assist Soldiers in understanding their medical readiness requirements and necessary actions.
• Attend Physical Health Assessment (PHA) events and assist in processing Soldier medical records.
• Contact Soldiers, unit administrators, and medical providers to gather and verify medical documentation.
• Track medical and dental appointments and coordinate follow-up actions.
• Ensure proper final disposition of STRs for Soldiers transferring, retiring, or separating from the military.
• Support unit commanders and Soldiers by coordinating medical administrative actions for readiness.

Requirements

• Associate’s degree in Healthcare Administration, Public Health, or a related field (preferred).
• Minimum of 2 years of experience in medical administration, case management, or military medical readiness.
• Experience with electronic medical records (EMRs) and military health systems is preferred.
• Military medical administration experience may substitute for formal education.
• Proficiency in MHS-Genesis, MODS, MEDCHART, and PRT (training provided if needed).
• Familiarity with Army medical policies, including AR 40-66, AR 40-501, and AR 40-502.
• Ability to obtain a Common Access Card (CAC) and pass a background check.
• Must complete Antiterrorism (AT) Level 1, iWATCH, OPSEC, HIPAA, and PII training within 30 days of employment.
• Excellent organizational, communication, and administrative skills.
• Ability to work one weekend per month for PHA events.
• Must be a U.S. Citizen.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location

In person, Cheyenne, WY.