NOC Tech II - Application Assurance - Minnetonka, MN
About the role
Love Your Mondays again! Join the Future of Connectivity with Metronet! Are you ready to launch your career with one of the nation’s fastest-growing fiber-optic powerhouses? Welcome to Metronet, where we don’t just build networks; we build communities. NOC Technician II – Application Assurance As an Application Assurance NOC Technician II, you will perform 24 x7 continuous DC and IT infrastructure monitoring of Metronet’s data centers, server systems, and applications. The Technician should have knowledge of commonly used concepts, practices, and procedures within at least one of the above fields. The Technician will rely on instructions and pre-established guidelines to perform the functions of the job. Primary job functions typically require working independently, but some technical assistance from higher-level technicians, engineers, supervisors or Manager as needed.
Responsibilities
- Operate in a 24x7x365 Operations Center; this includes shift work, 2nd and 3rd shift hours, and weekends
- Constant monitoring of ITOM and Network Management systems for alarms and performance metrics in the METRONET IT Enterprise domain