NISSC 3 Systems Support Specialist III

Responsibilities

• Deliver onsite and on call technical and operational support for mission systems at Vandenberg SFB, including system administration, monitoring, and health checks.
• Perform troubleshooting and corrective actions for hardware, software, network, and system performance issues impacting mission operations.
• Conduct preventive and corrective maintenance, including software updates, patches, configuration changes, and performance tuning.
• Provide Firstline user support and basic training, resolving access, connectivity, and usage issues.
• Collect, maintain, and update operational logs, incident and deficiency reports, and standardized checklists in accordance with program requirements.
• Execute backup and restore operations in support of mission and continuity of operations requirements, ensuring data integrity and availability.
• Support system administration and database support activities as needed to maintain operational readiness.
• Oversee procedural compliance, ensuring all records, logs, and reports meet required operational, security, and audit standards.
• Cook up with operations management, configuration management, logistics, and engineering teams for upgrades, configuration changes, asset tracking, and disposition activities.

Qualifications

• 7 - 10 years of experience in systems or network administration, systems support, or related technical roles in a secure, mission critical (DoD or similar) environment.
• Solid understanding of property accountability practices, asset tracking, and inventory management systems in a technical or laboratory environment.
• Proven skills in asset cataloging, recordkeeping, and disposition planning for government or defense related equipment.
• Experience coordinating with operations management and supporting configuration management requirements (e.g., tracking configuration items, maintaining inventories).
• Demonstrated attention to detail and compliance orientation to support audit readiness and process documentation.
• Knowledge of safety, handling, and secure storage of sensitive or classified assets is advantageous.
• Experience supporting incident response, backup/restore, and user support in an operational setting is highly desirable.
• Bachelor’s degree in Information Technology, Cybersecurity, Computer Science, Information Systems, Data Science, Software Engineering, or a closely related field, OR Equivalent DoD/Military training in systems administration, network operations, or a related technical discipline.
• Minimum: Active TS/SCI clearance required to start. Holds a DoD 8140 qualifying certification; one or more of the following (or equivalent) is required/preferred: – SecurityX / CASP+ – CCNP Security – CISA – CISSP – CISSPISSAP – CISSPISSEP