NISSC 3 Systems Support Specialist

Responsibilities

• Deliver onsite and oncall technical and operational support for multiple mission systems, including system administration, monitoring, and health checks.
• Perform troubleshooting and corrective actions for hardware, software, network, and system performance issues.
• Conduct preventive and corrective maintenance, including patching, updates, configuration changes, and system optimization.
• Provide user support and training for system access, basic operations, and issue resolution.
• Collect, maintain, and update operational logs, incident and deficiency reports, and operational checklists.
• Perform incident response activities, including initial triage, escalation, coordination, and documentation of resolution.
• Execute backup and restore operations, ensuring data integrity, availability, and compliance with mission and security requirements.
• Support system administration and database activities as needed to maintain mission systems and associated services.
• Oversee procedural compliance and ensure all records, logs, and reports meet required operational, security, and audit standards.
• Cook up with operations management, configuration management, logistics, and engineering teams to support system changes, upgrades, asset tracking, and disposition.

Qualifications

• 11+ years of experience in systems or network administration, systems support, or related technical roles in a secure, mission critical (DoD or similar) environment.
• Solid understanding of property accountability practices, asset tracking, and inventory management systems in a technical or laboratory environment.
• Proven skills in asset cataloging, recordkeeping, and disposition planning for government or defenserelated equipment.
• Experience coordinating with operations management and supporting configuration management requirements (e.g., tracking configuration items, maintaining inventories).
• Demonstrated attention to detail and compliance orientation to support audit readiness and process documentation.
• Knowledge of safety, handling, and secure storage of sensitive or classified assets is advantageous.
• Experience supporting incident response, backup/restore, and user support in an operational setting is highly desirable.
• Bachelor’s degree in Information Technology, Cybersecurity, Computer Science, Information Systems, Data Science, Software Engineering, or a closely related field, OR Equivalent DoD/Military training in systems administration, network operations, or a related technical discipline.
• Minimum: Active TS/SCI clearance required to start. Holds a DoD 8140 qualifying certification; one or more of the following (or equivalent) is required/preferred: – SecurityX / CASP+ – CCNP Security – CISA – CISSP – CISSPISSAP – CISSPISSEP

Pay

Pay Transparency Statement AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $116,200.00/Yr. - USD $194,000.00/Yr. Actual compensation will be determined based on several factors permitted by law.

Benefits

AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.

EEO Statement

AMERICAN SYSTEMS is an equal opportunity employer. We provide a work environment free from discrimination and harassment based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law.