NIH / Badging Admin

About the role

XPECT Solutions is looking for a Badging Technician to join our team in supporting our Federal Government Client, The National Institute of Health, in Bethesda, MD. This position will be responsible for supporting the Physical Security and Access to the NIH facilities, by confirming Identity of incoming personnel, patients, and guest. Confirming and assigning the appropriate physical access badges for the facility.

Responsibilities

• Check identity and proofing process with valid government photo IDs
• Fingerprint clients for government background check
• Issue two types of government ID’s: Health and Human Services PIV government ID badge (smart chip badge) and Legacy badge (standard NIH badge)
• Take photographs for Legacy badges (ex. Extended visitors, Tenants, Guest, Patients, Patient Visitors, Retirees, Volunteers, Service Providers, Construction Workers, etc.)
• Work with customized databases: Continuum, Card Issuance Station (CIS), NIH Enterprise Director (NED), Enrollment Work Station (EWS), Physical Access Control System Information System (PACSIS), and Background Investigation Tracking System (BITS)
• Greet and assist clients, answer phone calls, and email clients regarding issuance process
• Schedule appointments for clients in BITS and destroy deactivated badges
• Reset ID PINs
• Update expired certificates on smart chip badges
• Activate physical access on NIH campus
• Communicate with The Department of Personnel Security and Access Control (DPSAC), NIH NED Team, and HHS Deloitte team on issues regarding status of clients badge
• Work with the NIH Police department regarding patient badging/extended visitors

Requirements

• Ability to complete a background check and Tier 5 investigation

Qualifications

• Minimum of a High School Diploma or GED
• Proficient in MS Office Programs (Excel, Word, Access, PowerPoint)

Benefits

• Medical, Dental, and Vision plan
• Retirement Savings Plan (with company match)
• Life Insurance
• AD&D Insurance
• Short Term and Long Term Disability Insurance
• 3 weeks of annual PTO
• 11 days of Holiday PTO
• Performance Awards
• Referral Bonus Plan (of up to $5,000)
• Education Reimbursement/Training (of up to $2,500/year)

Pay

$23/hr plus benefits

Schedule

Monday‑Friday 7:30 am‑4:30 pm or 8:00 am‑5:00 pm