Scientific Support Admin

About the role

Join Bio-Techne, a company dedicated to enabling cutting-edge research in Life Sciences and Clinical Diagnostics. This position offers a competitive pay range of $20.00 - $27.50.

Responsibilities

• Manage customer QA document requests, by locating or creating the requested documents and working with QA to ensure a timely response to customers.
• Update electronic filing systems, manage various computer databases and spreadsheets, and prepare customer lists for field notifications, to send notification letters/emails.
• Evaluate scientific papers that cite use of products from Bio-Techne and enter relevant citations into the Reference Database.
• Perform additional related duties as assigned.

Requirements

• Minimum of a bachelor’s degree in Biological Sciences, Biochemistry, or equivalent.
• Working knowledge of Microsoft Word, Excel, and Outlook.
• Knowledge of Salesforce or similar CRM is preferred.
• Working knowledge of Microsoft Access is preferred.

Qualifications

• Computer skills that include working with the full suite of Microsoft Office products.
• Strict attention to detail.
• Ability to work with a variety of computer applications and quickly apply these tools to fulfill the duties of the job with respect to communications, documentation, and customer support.
• Establish effective interpersonal relationships such as the ability to solicit key ideas and information.
• Skills in problem solving and critical thinking, including the ability to identify and appropriately evaluate an alternative course of action.
• Proficient in planning, organizational, time management, and multi-tasking skills.
• Excellent verbal and written communication skills.
• Knowledge of safety and company rules and policies.
• Ability to handle sensitive and proprietary information with discretion and confidentiality.
• Ability to work hours that conform to standard business operations (7:00 A.M. to 6:00 P.M.).

Benefits

Competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield.

We invest in our employees’ financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.

We empower our employees to develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more.

We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.

We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave.

We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.

Bio-Techne is an E-Verify Employer in the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.