NIGHT TURNDOWN ATTENDANT

Job Details

• Turn down guest beds according to standards
• Make guest beds as needed
• Replace dirty glasses and stock rooms with ice
• Fold bedspreads and guest’s clothing as needed
• Place turndown mats on floors
• Clean sinks and bathtubs as needed
• Replace dirty lines and guest amenities as needed
• Place guest bathrobes neatly on beds
• Respond to guest requests within 15 minutes
• Perform other duties as required to exceed guest expectations

Job Requirements

• Ability to: (1) deal with the public and co-workers with tact and courtesy; (2) use a vacuum cleaner; (3) comprehend oral and written instructions
• Willfulness and ability to adhere to applicable grooming and appearance standards
• Previous turndown experience preferred
• Must be proficient in English
• Must be available to work all shifts including days, nights, weekends, and holidays

Standards

• Maintain a positive, enthusiastic outlook
• Smile and greet guests, employees, managers, and supervisors
• Show respect for and cooperate at all times with those for whom and with whom you work
• Report to work as scheduled and on time
• Meet appearance standards
• Perform assigned tasks accurately and on time

Physical Requirements

• Perform heavy cleaning; high and low dusting
• Transport objects weighing up to 60 pounds
• A great amount of walking in all types of weather
• Lift, stand and bend up to 8+ hours daily