Night Shift Outbound Supervisor

Job Summary

This supervisor is responsible for directing and overseeing all warehouse operations, including receiving, putaway, consolidation, replenishment, picking, load checking, loading, and shipping. The role ensures seamless workflow continuity, high productivity, operational efficiency, and exceptional service to customers, suppliers, and distributors.

Qualifications

• Education: Bachelor’s degree preferred or 3-5 years equivalent education/work experience in a distribution center.
• Experience: Minimum of 1 year of warehouse supervisory experience within a distribution or re-distribution center
• Interpersonal skills: Strong interpersonal skills with the ability to effectively communicate and collaborate across teams
• Decision making: Proven ability to make quick, informed decisions while working hands-on in a fast-paced team environment
• Labor relations: Prior leadership or supervisory experience in a unionized work environment
• Technology: Experience using the Lucas Voice Pick system and Vocollect voice-directed picking technology
• Equipment knowledge: Knowledge of material-handling equipment, including pallet jacks, forklifts, order pickers, and related warehouse equipment

Responsibilities

• Direct, coordinate and monitor the daily activities and performance of warehouse workers to assure compliance of standard procedures, quality, and safety.
• Assure quality performance through proper staffing, effective communication, and training.
• Manage employee performance through motivation, delegation, development, mentoring and resolving conflict.
• Take corrective action as necessary on a timely basis and following company policy.
• Conduct regular department or pre-shift meetings to foster employee engagement, communicate any changes to company policies and procedures, address employee concerns, foster idea-sharing and suggestions for improvement.
• Participate in staff selection, performance and compensation evaluations, corrective action and terminations, as necessary.
• Continuously review warehouse procedures and recommend and/or modify the operational structure to create a more efficient and productive operation.
• Maintain reports and logs including productivity operations report, daily supervisor end of shift walk-through, battery watering log, and weekly safety toolbox talks.
• Provide and maintain a clean and safe working environment.
• Promote a safe working environment through safety toolbox talks, monthly safety training, and inspections.
• Cookordination with the safety department to aid in training, conducting associate observations, updating preferred work methods, conducting accident investigations to determine root causes and perform routine safety inspections.
• Assure compliance of all company and local, state and federal regulatory agencies' (i.e., OSHA) policies and regulations.

Physical Demands

Regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, other office and warehouse equipment and telephone to talk and hear. Frequently required to reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch or crawl and lift up to 50 pounds and/or move up to 200 pounds with assistance. During a regular workday, must be able to stand and walk 75% of the time.