Night House Supervisor/Patient Flow Specialist

About the role

The House Supervisor/Patient Flow Specialist provides direction and guidance for hospital staff in interpretation/application of policies and procedures, problem solving, utilization and assignment of nursing resources, and response to patient/family complaints/concerns. They organize workflow and ensure staff understand their duties or delegated tasks. They monitor employee productivity and provide constructive feedback and coaching. They assume responsibility for supervision and administrative decision making in collaboration with clinical leaders and the Chief Nursing Officer (CNO).

Responsibilities

• Provides direction and guidance for hospital staff in interpretation/application of policies and procedures.
• Solves problems and utilizes and assigns nursing resources.
• Responds to patient/family complaints/concerns.
• Organizes workflow and ensures staff understand their duties or delegated tasks.
• Maintains accurate records and reports.
• Makes administrative decisions in collaboration with clinical leaders and the CNO.
• Works closely with charge nurses and all clinical and non-clinical support staff.
• Assists in developing and implementing patient flow strategies.
• Coordinates with other departments to ensure smooth patient flow.
• Ensures compliance with hospital policies and procedures.

Requirements

• Minimum of 3 years' experience as an RN in a hospital setting; recent ICU or experience preferred.
• Recent ICU or experience preferred.
• Use of basic office equipment, use of multiple IV pumps, ability to operate advanced medical equipment, including A-lines, invasive lines, chest tubes, patients requiring ventilator support.
• Experience in care of patients from infancy to geriatrics.
• Experience in patient flow, resource nurse, and nurse leadership.

Qualifications

• License/Certifications: Must be a licensed registered nurse in the State of Montana. CPR required. ACLS and PALS required or must obtain upon 6 months of employment.
• Knowledge/Skills/Abilities: Experience and knowledge of advanced nursing principles and procedures, care of the post-operative patient, medical patients, and a strong background in cardiac monitoring. Needs to be highly skilled interacting with people at all levels of the organization. Must possess exceptional leadership and people skills, be customer service oriented, and work as an integral part of the team. Requires flexibility, independent thinking, and critical thinking skills. Must be able to demonstrate ability to initiate and develop special projects. Must be able to handle a busy workload.

Skills

• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Excellent organizational and time management skills.
• Ability to prioritize tasks and manage multiple responsibilities.
• Proficient in using medical software and equipment.

Benefits

Great Falls Clinic Hospital offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and more. Details can be discussed during the interview process.

Pay

The salary range for this position is $XX,XXX - $XXXX per year. The exact salary will be determined based on qualifications and experience.

Schedule

The schedule for this position is typically Monday through Friday, with some evening and weekend shifts as needed.