Night Guest Advocate

About the role

The Lighthouse of Southern MN is seeking qualified candidates for various positions including Program Therapist, Night Guest Advocate, Guest Advocate, and Guest Advocate - Peer Specialist.

To apply, please click on the respective job listings and follow the application instructions.

Additionally, interested volunteers can visit our volunteer tab to gain experience through our programs.

Responsibilities

• Program Therapist:
• Establish and maintain therapeutic relationships with guests
• Conduct assessments and develop individualized treatment plans
• Provide direct therapy services, including individual, family, and group counseling
• Support guests’ emotional, psychological, and behavioral health needs
• Develop and implement safety plans as needed
• Facilitate access to mental health resources, referrals, and external services
• Maintain confidentiality and uphold ethical standards of practice
• Model and maintain healthy professional boundaries
• Provide services within scope of licensure and under clinical supervision as required by Minnesota regulations
• Complete timely and accurate clinical documentation, including assessments, treatment plans, progress notes, and discharge summaries
• Ensure all services are documented in alignment with organizational, state, and payer requirements (including Medicaid/insurance guidelines as applicable)
• Submit and manage billing documentation in accordance with agency, state, and payer requirements
• Maintain organized and compliant clinical records
• Facilitate mental health and life skills groups as assigned
• Collaborate with Program Directors, Housing Managers, and staff to support guest success
• Participate in case consultations and team meetings
• Follow established clinical frameworks and programming guidelines
• Support implementation of trauma-informed practices within programming
• Night Guest Advocate:
• Get to know guests as individuals
• Work with staff and volunteers to assist the guests in reaching goals
• Assist in the collaboration and coordination of necessary resources and programming intended to assist guests in the home
• Support the emotional, spiritual, and physical well-being of the guests
• Aware of the housing stabilization plan for each guest in the home and assists in coordination
• Completes room inspections and ensures daily chores are complete at the start of shift
• Tracks and reports housing outcomes and other reporting requirements upon request
• When suspicion of substance abuse warrants, perform a UA. Support will be provided as needed and requested by the on-call person
• Document daily in staff log
• Ensures guest confidentiality and respect
• Holds self and others accountable to high standards of service
• Models and maintains healthy, professional boundaries with guests
• Assist in managing discharge when necessary
• Enforce curfew policy
• Ensures a safe, clean environment for guests, volunteers, and staff
• Assists in ensuring all residents' rooms are clean and sanitized upon resident departure
• Provides immediate and professional response to any emergency or disturbance within or immediately outside the facility
• Performs regular safety checks of all common areas and resident rooms
• Tracks and assists in monitoring expenditures for housing support funds, upon request
• Holds accountable staff, volunteers and self to high standards while providing services
• Participates in regular program evaluations
• Provides support and constructive feedback to staff and volunteers
• Attends house meetings, upon request
• Ensures guests and staff comply with program guidelines and procedures
• Completes ongoing professional training as set for by the Director of Operations
• Assists with fundraising and special events upon request
• House Manager:
• Responsible for the everyday management of the residence
• Offers strength-based advocacy, intervention, support, information and access to resources, as well as offering support to guests as they experience change in their lives
• Provides a supervisory role for Guest Advocates and is responsible for the monthly work schedule
• Get to know guests as individuals
• Work with staff and volunteers to assist the guests in reaching goals
• Helps to support the Housing Stabilization Plan created by the Programming Director to include housing and employment, education, physical and mental health resources
• Supports the emotional, spiritual, and physical wellbeing of the guests
• Tracks and reports housing outcomes and other reporting requirements upon request
• When suspicion of substance abuse warrants, perform a UA. Support will be provided as needed and requested by the person on-call
• Ensure guest confidentiality and respect
• Holds self and others accountable to high standards of service
• Models and maintains healthy, professional boundaries with clients
• Responsible for all aspects of daily house operations
• Assists in managing the intakes and discharge of guests. Responds effectively and timely to all intake requests
• Ensures a safe, clean environment for guests, volunteers, and staff

Requirements

• Program Therapist:
• Masters degree in behavioral sciences, social work, psychology, or related field
• Active clinical licensure in Minnesota (LGSW, LICSW, LPCC, LMFT, or equivalent)
• Night Guest Advocate:
• High school diploma or equivalent
• Experience and/or educational background related to work with homeless and/or under-resourced population preferred but not required
• House Manager:
• High school diploma or equivalent

Qualifications & Skills

• Program Therapist:
• Strong clinical skills and ability to provide effective therapeutic services
• Compassion, empathy, and ability to respond to individuals in crisis
• Ability to work with individuals from diverse backgrounds and experiences
• Strong communication and organizational skills
• Ability to manage time, documentation, and caseload effectively
• Ability to work independently within a structured environment
• Proficiency in Microsoft Office and Microsoft 365 applications
• Ability to effectively use technology and electronic systems to support documentation and communication
• Night Guest Advocate:
• Strong clinical skills and ability to provide effective therapeutic services
• Compassion, empathy, and ability to respond to individuals in crisis
• Ability to work with individuals from diverse backgrounds and experiences
• Strong communication and organizational skills
• Ability to manage time, documentation, and caseload effectively
• Ability to work independently within a structured environment
• Proficiency in Microsoft Office and Microsoft 365 applications
• Ability to effectively use technology and electronic systems to support documentation and communication
• House Manager:
• Strong clinical skills and ability to provide effective therapeutic services
• Compassion, empathy, and ability to respond to individuals in crisis
• Ability to work with individuals from diverse backgrounds and experiences
• Strong communication and organizational skills
• Ability to manage time, documentation, and caseload effectively
• Ability to work independently within a structured environment
• Proficiency in Microsoft Office and Microsoft 365 applications
• Ability to effectively use technology and electronic systems to support documentation and communication